Rayane Sidal
Cary,NC
Summary
Proven leader and effective Crew Trainer at McDonald's, adept in employee training and customer service excellence. Leveraged team leadership and problem-solving skills to enhance team performance and customer satisfaction. Demonstrated creative problem-solving abilities, significantly improving service delivery and operational efficiency. Quick learner that can get the hang of skills pretty well. Well organized, and will do anything to accomplish a task.
Overview
2
2
years of professional experience
Work History
Crew Trainer
McDonald's
06.2023 - 06.2024
- Trained other employees in customer service, food safety, and performance requirements.
- Set positive example for team members by providing high-quality, efficient service.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
- Assisted other team members to achieve goals.
- Collaborated with fellow crew members for seamless shift transitions, ensuring smooth operations throughout the day.
Crew Member
Bojangles' Restaurants
06.2022 - 08.2022
- Worked front counter, drive-thru and other areas.
- Took orders, prepared meals, and collected payments.
- Demonstrated strong multitasking abilities, handling multiple orders simultaneously without compromising quality or efficiency.
- Worked well with teammates and accepted coaching from management team.
- Provided exceptional customer service, addressing concerns or issues promptly and professionally.
Education
Mechanical Engineering -
NC State University
Raleigh05.2028
High School Diploma -
Cary High School
Cary, NC06.2024
Skills
Customer Service
Employee Training
Team Leadership
Active Listening
Role Modeling
Problem-solving skills
Creative Problem Solver
Languages
Arabic
Native or Bilingual
Timeline
Crew Trainer
McDonald's
06.2023 - 06.2024
Crew Member
Bojangles' Restaurants
06.2022 - 08.2022
Mechanical Engineering -
NC State University
High School Diploma -
Cary High School
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