Summary
Overview
Work History
Education
Skills
Certification
Accomplishments
Additional Information
References
Timeline
Generic
RAYANNA GILMORE

RAYANNA GILMORE

Jackson,MS

Summary

Eager person who is always ready and willing to assist fellow employees with job tasks. Handles various duties and assignments. Accustomed to multitasking and working quickly to meet challenging demands. Considered hardworking and reliable with great interpersonal skills. I'm also a organized and dependable candidate. Also successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Overview

5
5
years of professional experience
1
1
Certification

Work History

CHILDCARE WORKER/ Director Designee

RMC ECDC
05.2022 - Current
  • Worked with different age groups
  • Open/Close Daycare
  • Provided weekly documentation to parents on child's behavior
  • Provided safe and comforting supervision
  • Managed daily routines, including meal preparation and nap times, ensuring a structured and nurturing environment for the children.
  • Enforced rules and managed behavior through developmentally appropriate discipline.
  • Promoted good behavior with positive reinforcement methods.
  • Maintained a safe and clean environment for the children by adhering to health and safety protocols.
  • Established rapport with parents during pick-up and drop-off times, fostering open lines of communication.
  • Enhanced children''s social skills by facilitating group activities and promoting positive interactions.

Clinic Receptionist

Family First Choice Healthcare
06.2020 - 05.2022
  • Greeted patients, scheduled appointments and maintained records and accounts.
  • Called patients to remind of upcoming appointments and help schedule testing for off-site services.
  • Efficiently managed multiple lines of communication, including phone calls, emails, and faxes.
  • Improved communication between patients and medical staff with accurate message relay.
  • Verified insurance information, facilitating a smooth billing process for both patients and the clinic.
  • Maintained medical record database with up-to-date patient information and provided information to other providers.
  • Provided exceptional customer service to patients during their visit by actively listening to their needs and addressing any concerns they had about their care or upcoming appointments.
  • Registered and verified patient records before triage with most up-to-date information.
  • Coordinated referrals through insurance and other medical specialists and documented details in patient charts.

CASHIER LEAD

Hubbard's Mini Mart
06.2019 - 05.2020
  • Trained new cashiers on company policies, ensuring consistent quality of service across the team.
  • Conducted daily cash audits to ensure accurate financial records and reduce discrepancies.
  • Maintained cleanliness and organization of the checkout area, creating a pleasant shopping experience for customers.
  • Monitored cashier performance closely, providing constructive feedback and coaching when necessary for continuous improvement.
  • Reduced wait times for customers by effectively managing the cashier team and prioritizing tasks.
  • Collaborated with other departments to address inventory issues, resulting in seamless communication between teams.
  • Assisted management in setting performance goals for cashier staff, leading to improved productivity.
  • Acted as a point of contact between management and cashier team, ensuring smooth communication and quick resolution of issues.
  • Promoted store loyalty programs to increase repeat business and enhance customer relationships.
  • Resolved customer complaints promptly, maintaining a professional and courteous demeanor at all times.

Education

Phlebotomy/CNA

HINDS COMMUNITY COLLEGE
UTICA, MS
05.2021

RAYMOND HIGH SCHOOL
RAYMOND, MS
05.2019

Skills

  • Vital signs
  • Medical equipment operation
  • Infection control procedures
  • Secure biohazards
  • Maintain confidentiality
  • Analytical thinking
  • Problem-solving
  • Hard Worker & Fast Learner
  • Positive Attitude
  • Multi-Tasker
  • Positive Reinforcement
  • CPR training
  • Social Skills Promotion

Certification

Phlebotomy

Accomplishments

  • Graduated summa Cum Laude
  • Graduated with honors
  • Member of AFJROTC
  • Commander of the core

Additional Information

GPA: 4.0

References

  • JOYCE JERNIGAN, Assiassiant Director, Raymond Methodist Church, (769) 251-6623
  • FAITH DYE, Daycare Designee, Raymond Methodist Church, (769) 229-4030
  • RAVEEN WILSON, First Choice Family Healthcare, RN, (601) 218-5269
  • CAMILLIE JONES, Mentor, Hinds Community College, (601) 259-4161

Timeline

CHILDCARE WORKER/ Director Designee

RMC ECDC
05.2022 - Current

Clinic Receptionist

Family First Choice Healthcare
06.2020 - 05.2022

CASHIER LEAD

Hubbard's Mini Mart
06.2019 - 05.2020

Phlebotomy/CNA

HINDS COMMUNITY COLLEGE

RAYMOND HIGH SCHOOL

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RAYANNA GILMORE