Rayanna Miller
Deadicated to providing excellent Customer Service for 10+ years
Anaheim,CA
Summary
Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills.
Overview
7
7
years of professional experience
1
1
Certificate
Work History
Admissions Manager
Knott's Berry Farm
Buena Park , CA
2023.08 - Current
- Check to see if season passes or day tickets are valid
- Take photos of Customers for reentry
- Give guidance on how to use the Knott's Berry Farm app
- Answer any park related questions I can
- Answer phone calls
- Fax and print documents
- Inventory handling
Warehouse Associate
Reece Plumbing
Garden Grove , CA
2022.09 - 2023.07
- Used a forklift to put up or pull down pallets and move them around
- Loaded and unloaded Trucks
- Picked and prepared pallets for shipment
- Received items to put on shelves
- Handle any discrepancies I came across
- Call and speak to other branches as well as parts manufacturers
- Answered calls dealing with transfer issues
- Wrapped pallets to go on delivery trucks
- Handling inventory
- Check parts for damage and handled accordingly
- Kept records of all correspondents with any discrepancies till resolved
Server/Crew Trainer
PF Chang's Restaurant
Anaheim , CA
2017.03 - 2022.09
- Provided exceptional customer service
- Took food and drink orders
- Proficient knowledge in POS
- Cash handling
- Training new staff on restaurant procedures
Education
Bachelor of Arts - Cinematography/Directing
Columbia College Hollywood
Tarzana, CA06.2016
Skills
- POS and Aloha Knowledge
- Shipping and Receiving Knowledge
- Trainer Experience
- Microsoft Doc and Excel Knowledge
- Onboarding and Orientation
- Employee Supervision
- Eclipse Systems Knowledge
- Administrative Knowledge
Certification
- Forklift Certified October 2022
- RBS Trained May 2022
- Up to date Food Handler Certified
- Life Insurance Licensed September 2023
Timeline
Admissions Manager
Knott's Berry Farm
2023.08 - Current
Warehouse Associate
Reece Plumbing
2022.09 - 2023.07
Server/Crew Trainer
PF Chang's Restaurant
2017.03 - 2022.09
Bachelor of Arts - Cinematography/Directing
Columbia College Hollywood
- Forklift Certified October 2022
- RBS Trained May 2022
- Up to date Food Handler Certified
- Life Insurance Licensed September 2023
References
Naomi Serrano - Reece - (213)840-5551
Daniel DeLeon - Reece - (714)929-0992
Armon Patton - Marugame - (714)587-0359
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