Summary
Overview
Work History
Education
Skills
Languages
Work Availability
Quote
Timeline
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Rayannh Alahdaly

Rayannh Alahdaly

Camden,NJ

Summary

Customer Service Representative bringing top-notch skills in oral and written communication, active listening and analytical problem-solving skills. Enhances customer experiences by employing service-oriented behaviors, understanding customer desires and providing customized solutions to build loyalty.

Overview

11
11
years of professional experience

Work History

Amazon Fulfillment Associate

08.2020 - Current
  • A member of the pack department processing customer's order ( shipping/ receiving orders )
  • A member of amazon safety community -Observe for hazardous situations in the Warehouse and making sure the warehouse is a safe place for the associate, try to keep an eye on associate that violate the safety policies and procedures and coach them

Team Member/Register

Chick-Fil-A
08.2019 - 07.2020
  • Worked at the register and took orders at the drive-thru window - Managed the drinks section - Precept new employees - Helped with and solved customer-related issues

Regional Manager

ZAF Clothing Company
01.2017 - 06.2019
  • Manage employee schedules and attendance - Monitor store security cameras - Travel to store branches to monitor store and employee performance - Manage payroll - Create solution for work-related problems - Manage any needed paperwork for the company to submit to the government such as licenses, permits, etc.

Product Quality Team Manager

Taiba Gold Company
01.2012 - 01.2017
  • Manage the quality team to assure the accuracy of team’s product assessment - Mentor new personnel on their duties and responsibilities - Act as a communication bridge between employees and management

Education

GED -

Ged.com
Online

Skills

  • Order Picking Skills
  • Maintaining Clean Work Areas
  • Quality Assurance and Control
  • Stage Inventory
  • Report Preparation
  • Sales Expertise
  • Customer Relations
  • Active Listening
  • Microsoft Excel
  • Microsoft Word
  • Microsoft PowerPoint
  • Customer Service
  • Work Prioritization
  • Teamwork and Collaboration
  • Willing to Learn
  • Motivated Team Player

Languages

Arabic
Native or Bilingual
English
Native or Bilingual

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

If you can dream it, then you can achieve it. You will get all you want in life if you help enough other people get what they want.
Zig Ziglar

Timeline

Amazon Fulfillment Associate

08.2020 - Current

Team Member/Register

Chick-Fil-A
08.2019 - 07.2020

Regional Manager

ZAF Clothing Company
01.2017 - 06.2019

Product Quality Team Manager

Taiba Gold Company
01.2012 - 01.2017

GED -

Ged.com

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Rayannh Alahdaly