Raycene Galati
Lake Havasu City,AZ
Summary
Driven Dispatcher with excellent leadership and problem-solving abilities. Highly organized and proactive with solid understanding of scheduling actions, adjusting routes and prioritizing issues. Dedicated to efficiency and reliability in personal work and collaborative projects.
Overview
14
14
years of professional experience
1
1
Certification
Work History
Deli Team Lead
Bashas
Lake Havasu City, AZ
03.2019 - Current
- Ensured compliance with federal, state, and local regulations regarding food safety and sanitation practices.
- Maintained clean and organized workspaces, promoting efficiency within the deli team operations.
- Streamlined inventory management for reduced wastage and improved product availability.
- Led a team of deli associates, fostering teamwork and improving overall productivity levels.
Central Station Dispatcher
Western Alarm
Lake Havasu City, AZ
03.2015 - 12.2017
- Improved interdepartmental communication through clear and concise information sharing with law enforcement, fire, and medical teams.
- Resolved technical issues swiftly through troubleshooting procedures while maintaining composure during stressful situations.
- Reduced false alarms by thoroughly verifying incoming signals before dispatching resources.
- Provided compassionate assistance to callers experiencing distressing events while ensuring their safety until help arrived.
Cellular Sales Associate
Walmart
Lake Havasu City, AZ
09.2010 - 03.2015
- Assisted in staff training efforts by sharing expertise in sales techniques, product knowledge, and customer service standards.
- Achieved sales targets consistently by utilizing effective upselling techniques and product bundling strategies.
- Generated leads for future business opportunities with proactive networking efforts during community events or other local gatherings.
- Boosted customer satisfaction by providing knowledgeable assistance and recommending suitable cellular products.
Education
High School Diploma -
Westminster High School
Westminster, CA10.2002
Skills
- Quick Decision Making
- Workplace Safety
- Scheduling and Planning
- Dispatch Software Familiarity
Certification
- Central Station Operatior Level 1, CSAA International; - Sept. 23, 2017
Certification
Central Station Operator Level 2, CSAA International, Oct. 1,2017
Timeline
Deli Team Lead
Bashas
03.2019 - Current
Central Station Dispatcher
Western Alarm
03.2015 - 12.2017
Cellular Sales Associate
Walmart
09.2010 - 03.2015
High School Diploma -
Westminster High School