Summary
Overview
Work History
Education
Skills
Timeline
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Zubair Miah

Norwich,CT

Summary

Dynamic and results-driven Cashier Team Lead at Cinnabon, excelling in customer service and cash handling. Recognized for enhancing customer satisfaction through personalized service and effective team leadership. Proven ability to manage inventory and streamline operations, ensuring accuracy and efficiency in a fast-paced environment.

Overview

2
2
years of professional experience

Work History

Cashier Team Lead

Cinnabon
Mashantucket, CT
07.2023 - Current

Work Skills:

  • Perform daily opening and closing procedures for the register area, ensuring smooth operations and security.
  • Boost customer satisfaction by providing personalized service.
  • Process customer payments quickly, returning exact change, and providing receipts.
  • Conduct inventory audits in the register area to ensure product accuracy, and prevent stock discrepancies.
  • Answer customer inquiries and provide detailed store information.
  • Support team members by stocking shelves and bagging groceries to maintain store efficiency.

Front End Associate

Auntie Anne's Pretzels
Mashantucket, CT
07.2023 - Current
  • Maintain knowledge of sales and promotions, return policies, and security practices.
  • Bag or package purchases and wrapped gifts.
  • Create a positive work environment by setting clear expectations and providing the resources necessary for success.
  • Oversee daily workloads and workflow for smooth operations.

Education

High School Diploma -

Norwich Free Academy
Norwich, CT
06-2023

Skills

  • Cash handling
  • Customer service
  • Inventory management
  • Point of sale
  • Quick decision making
  • Sales promotions
  • Team leadership
  • Customer assistance
  • Total payment calculation
  • ID verification
  • Teamwork

Timeline

Cashier Team Lead

Cinnabon
07.2023 - Current

Front End Associate

Auntie Anne's Pretzels
07.2023 - Current

High School Diploma -

Norwich Free Academy
Zubair Miah