Professional in banking and financial services with strong focus on customer service, account management, and financial solutions. Well versed in Microsoft Teams and Workday. Seeking an opportunity to continue a rewarding career in banking. Eager to contribute to a team-oriented banking institution and undergo comprehensive training to develop the financial expertise necessary to excel in this role.
Work History
Universal Banker
2 Years 6 Months
M&T Bank | 12.2023 - Current
Facilitated customer transactions, ensuring timely and accurate processing of deposits and withdrawals.
Assisted clients in selecting appropriate banking products to meet financial goals and needs.
Educated customers on digital banking tools, enhancing user experience and satisfaction.
Managed daily cash operations, maintaining compliance with regulations and internal policies.
Licensed Lending Specialist- NLMS# 2562821
General Manager
2 Years 2 Months
Byrne Dairy and Deli | 10.2021 - 12.2023
Manage a team of 25 individuals, hire and train all new hires for the store. Set goals for staff. Place orders, prepare daily deposits, and make weekly schedules.
Assistant Manager
2 Years 1 Month
Byrne Dairy and Deli | 09.2019 - 10.2021
Supervise in rotation with the General Manager. Prepare deposits, merchandise the store, and manage staff up to 10 people.