Bilingual professional with excellent interpersonal, and communication skills in both English and Spanish, seeking to acquire employment within an organization that promotes growth, & uses educational background, related experience.
Overview
3
3
years of professional experience
8
8
years of post-secondary education
Work History
Case Manager
Bronxworks Adult Protective Services
Bronx, NY
09.2021 - Current
Provide direct services to clients, including intake, engagement, assessment, service plan development, referral, advocacy, counseling, exit summaries and follow-up
Manage a case load of 40 and monitor and document client progress toward service plan goals
Assist and refer clients to appropriate services which include, but limited to: Deep cleaning, home health services, legal services, mental/ medical care
Coordinate client services with other social service, mental health, medical, employment, educational, childcare, and other providers
Conduct home visits as required and weekly telephonic communication
Complete program reports on a monthly basis, or more frequently as required
Report to, and meet with, supervisor on a monthly basis
Complete initial home visits within 24-48 hours of assignment
Document all communication with clients within 24 hours in APS Net database
Utilize DSS and VPS Database
Produce Clerk
Morton Williams Supermarket
New York, NY
05.2018 - 08.2018
Provided premier customer service, including greeting customers and answering their questions
Filled and rotated produce cases and dry tables
Unloaded product from trucks
Sold products by providing customers with information needed to make product-related decisions
Broke down pallets and separated produce for sales floor, cooler, and back-room prep areas
Processed and/or wrapped produce items prior to filling cases and dry tables
Verified ads, hung current sale signs, and removed out-of-date sale signs
Performed routine price changes on products
Processed Value-Added Items for Produce Specialty section
Assisted in other duties as assigned.
Delaware Academy
, NY
03.2017 - 05.2017
Planned, coordinated and facilitated dance classes
Introduced basics merengue steps and techniques
Choreographed, demonstrated and performed the dance moves correctly for the students to follow
Introduced and implemented proper techniques to be observed while dancing, which involved warm-ups and stretching prior to dance
Planned lessons, & activities for each class
Prepared and developed an end of program routine performed by students.
Stock Associate
Tesoro’s Thrift Shop
New York, NY
08.2014 - 03.2015
Received and verified all store deliveries
Merchandised, priced and stocked products
Understood and performed store system functions: receiving and transferring merchandise
Maintained efficient and accurate stockroom and paperwork operations
Created a Customer First environment through proper sales floor and backroom presentation standards
Ensured customer service standards are upheld when on the sales floors
Assistant Technician
Infiniti of Manhattan
New York, NY
12.2013 - 08.2014
Assisted in calibrating mechanical and electromechanical systems to ensure that they work effectively throughout the shift
Installed, built and tested components, parts and equipment according to specified instructions
Maintained and troubleshot equipment and mechanical hardware
Constructed components, subunits and simple models by following specified layouts and diagrams
Assisted in determining if adjustments to equipment were necessary and made minor changes according to specified instructions.
Social Services Worker II at Butler County Department of Job & Family Services - Adult Protective ServicesSocial Services Worker II at Butler County Department of Job & Family Services - Adult Protective Services
Senior APS Social Worker at Adult Protective Services, Guilford County Social ServicesSenior APS Social Worker at Adult Protective Services, Guilford County Social Services