Rayford McClelland
Summary
Resourceful Compliance Officer with expertise in supporting individuals in achieving employment and career goals. Built and maintained partnerships across diverse groups while addressing challenges related to housing, education, and military transitions. Demonstrated strong communication skills in delivering structured briefings and operational updates, while effectively managing teams and identifying areas for improvement.
Overview
24
24
years of professional experience
Work History
Urinalysis Supervisor, Compliance Officer
Great Falls Pre-Release Center
Great Falls
03.2019 - Current
- Led residents and COs in executing duties and adhering to UA procedures, fostering a collaborative environment.
- Policy Driven. Enforce security procedures, rules, and apply policies residents need in order to be successful at GFPRC.
- Oversee the daily activities of residents, CO’s and clients of the Center.
- Assist in the treatment of the residents by monitoring and supporting the established treatment program.
- Managed emergency situations, ensuring safety and security protocols were strictly followed to protect residents and staff.
- Facilitated transportation for residents to ensure timely access to essential services.
- Client communication: Strong interpersonal communication skills, including active listening, empathy, and the ability to build trust and maintain supportive, professional relationships; experience working within structured or team-based environments.
- Advise client issues such as changes in medications, mood swings or obvious attitude disorders.
- Perform expert computer duties as well as various other administrative duties to insure a smooth, efficient operation.
- Represented and promoted resident strengths and needs to employers, highlighting the unique contributions residents make to the workforce.
Career Counselor/Recruiter/Government Credit Card Holder
United States Navy
Great Falls
07.2002 - 08.2011
- Planned the daily work schedule for myself and a team of coworkers from start to finish without any outside guidance.
- Managed government credit card transactions by organizing receipts and reconciling them with monthly statements to ensure accurate financial reporting.
- Facilitated communication among community agencies in Great Falls to foster collaborative relationships and enhance inter-agency cooperation.
- Developed actionable employment plans for US Navy applicants by identifying goals, recognizing barriers, and mapping realistic pathways to enlistment, translating military experience into civilian career opportunities.
- Client assessment: Skill in evaluating individual strengths, interests, and challenges using interviews, tools, and observation; ability to interpret and translate military training and experience into workforce-relevant skills.
- Career support and coaching: Ability to guide, motivate, and support individuals in building confidence and navigating transitions, including shifts from military to civilian employment.
- Resource navigation: Knowledge of or ability to quickly learn workforce systems, education benefits, and community resources relevant to veterans and other job seekers.
- Job skills training: Ability to teach and reinforce job readiness skills such as resume development, application completion, networking, and interview preparation; includes helping individuals articulate transferable skills from military service.
- Workshop facilitation: Skill in designing and delivering engaging group sessions that support learning and skill development; ability to connect content to real-world experiences, including military backgrounds.
- Employer engagement: Ability to build and maintain productive relationships with employers; skill in communicating how military experience aligns with civilian workforce needs.
Education
Bachelors - History
Lamar University
Beaumont, TexasSkills
- Job Search Planner
- Client Communication
- Client Assessment
- Career Support and coaching
- Resource Navigation
- Job Skill Training
- Advocate
- Workshop facilitator
- Employer Emgagement
- Public Speaker
Timeline
Urinalysis Supervisor, Compliance Officer
Great Falls Pre-Release Center
03.2019 - Current
Career Counselor/Recruiter/Government Credit Card Holder
United States Navy
07.2002 - 08.2011
Bachelors - History
Lamar University