Rayford McClelland
Great Falls,MT
Summary
Compliance officer with seven years of experience at Great Falls Pre-Release Center, specialising in regulatory adherence. Five years as urinalysis supervisor, ensuring compliance with testing protocols and procedures. Proven track record as a Navy employment specialist, assisting individuals in overcoming barriers to employment, including housing and education. Strong communicator with expertise in report preparation and operational briefings, adept at identifying gaps and recommending actionable improvements.
Overview
24
24
years of professional experience
Work History
Urinalysis Supervisor, Compliance Officer
Great Falls Pre-Release Center
03.2019 - Current
- Leadership. Lead residents and CO’s in performance of duties and UA procedures.
- Rapport. Understanding and sensitive to the needs of residents.
- Policy Driven. Enforce security procedures, rules, and apply policies residents need in order to be successful at GFPRC.
- Oversee the daily activities of residents, CO’s and clients of the Center.
- Assist in the treatment of the residents by monitoring and supporting the established treatment program.
- Handle emergency situations as required to include all safety and security concerns.
- Provide transportation as required.
- Perform expert computer duties as well as various other administrative duties to insure a smooth, efficient operation.
- Advise client issues such as changes in medications, mood swings or obvious attitude disorders.
- Independent employee. No supervision needed in UA Lab or CO office to complete task.
- Office Scheduler. Maintain ownership of UA Lab schedule with computer calendar.
- Client communication: Strong interpersonal communication skills, including active listening, empathy, and the ability to build trust and maintain supportive, professional relationships; experience working within structured or team-based environments.
- Advocacy: Ability to represent and promote resident strengths and needs effectively with employers, with an understanding of the value residents bring to the workforce.
Career Counselor/Recruiter/Government Credit Card Holder
United States Navy
07.2002 - 08.2011
- Planned the daily work schedule for myself and a team of coworkers from start to finish without any outside guidance.
- Maintained government credit card transactions with receipts and matched it with monthly statements.
- Public Speaker. Performed public speaking engagements at high school, universities and civic organizations. Confident at any public speaking environment. Performed training on Drugs at Great Falls Pre Release.
- Communicator, worked with a vast array of the community of Great Falls to effectively create relationship between agencies to ensure a cohesive work relationship throughout the Great Falls Community.
- Great Knowledge of Great Falls Area. Community resources and general field of the military and veterans.
- Job search planning: Ability to develop clear, actionable employment plans for US Navy applicants by identifying goals, recognizing barriers, and mapping realistic pathways enlistment; includes translating military experience into civilian career pathways and civilian career pathways to military experience.
- Client assessment: Skill in evaluating individual strengths, interests, and challenges using interviews, tools, and observation; ability to interpret and translate military training and experience into workforce-relevant skills.
- Career support and coaching: Ability to guide, motivate, and support individuals in building confidence and navigating transitions, including shifts from military to civilian employment.
- Resource navigation: Knowledge of or ability to quickly learn workforce systems, education benefits, and community resources relevant to veterans and other job seekers.
- Job skills training: Ability to teach and reinforce job readiness skills such as resume development, application completion, networking, and interview preparation; includes helping individuals articulate transferable skills from military service.
- Workshop facilitation: Skill in designing and delivering engaging group sessions that support learning and skill development; ability to connect content to real-world experiences, including military backgrounds.
- Employer engagement: Ability to build and maintain productive relationships with employers; skill in communicating how military experience aligns with civilian workforce needs. Planned the daily work schedule for myself and a team of coworkers from start to finish without any outside guidance.
Education
High School Diploma - History
Lamar University
Beaumont, TexasSkills
- Training and mentoring
- Goal orientation
- Staff management
- Customer service
- Employee motivation
- Decision-making
- Complex problem-solving
- Strategic planning
- Staff development
- Analytical thinking
- Team building
- Operations management
- Relationship building
- Schedule development
- Project planning
- Public speaking
- Priority management
- Conflict resolution
- Negotiation skills
- Software proficiency
- Financial management
- Verbal and written communication
- Coaching and mentoring
- Teamwork and collaboration
- Multitasking skills
- Time management
- Computer literacy
- Effective communication
- Adaptability and flexibility
Timeline
Urinalysis Supervisor, Compliance Officer
Great Falls Pre-Release Center
03.2019 - Current
Career Counselor/Recruiter/Government Credit Card Holder
United States Navy
07.2002 - 08.2011
High School Diploma - History
Lamar University