Ray Francis Mercado
Cerritos,CA
Summary
Busser with 2 years of experience working in a high volume dining environment. Skilled at organizing and cleaning while managing tasks given by supervisors and addressing guest concerns with efficiency and precision in a professional manner.
Overview
5
5
years of professional experience
Work History
Busser
Olive Garden
06.2021 - Current
- Cleaned tables and reset table items quickly to prepare for incoming customers.
- Maintain stock of drinking glasses, ice, and various drinks at their respective prep stations.
- Maintain cleanliness and presentability of the restaurant and various ways, such as collecting trash, cleaning spills, and sweeping the restaurant as often as possible.
- Address guest concerns in a friendly manner
- Monitor the state of the restaurant to spot vacating guests, and signaling to the hosts when tables are guest ready.
Lifeguard Manager
Soak City Orange County
05.2019 - 06.2021
- Test all attractions/slides to ensure safety and ease of use before park opening.
- Send lifeguards to allocated positions within the park and make sure they rotate through their respective positions in a timely manner.
- Send lifeguards on their breaks and lunches.
- Responding to emergencies anywhere in the park.
- Monitoring attraction/slide dispatch speed to ensure efficiency and to maintain lower wait times.
Lifeguard
Soak City Orange County
04.2018 - 06.2021
- Received training in first responder skills such as First Aid and CPR to offer support during medical emergencies or for minor injuries.
- Provided friendly customer service to guests and addressed concerns.
- Maintained vigilant watch of the water to ensure safety of guests in and around swimming pool.
- Attentively monitored swimmers to identify distress.
- Maintained presentability and cleanliness of the park by picking up trash, reorganizing chairs, and returning pool equipment to their respective areas.
Education
High School Diploma -
Cerritos High School
Cerritos, CA06.2017
No Degree - Nursing
Cypress College
Cypress, CA05.2024
Skills
- Clean Dining Areas, Table Bussing
- High-Volume Dining
- Works Quickly
- Guest Interaction
- Multitasking
- Efficient Time Management
Timeline
Busser
Olive Garden
06.2021 - Current
Lifeguard Manager
Soak City Orange County
05.2019 - 06.2021
Lifeguard
Soak City Orange County
04.2018 - 06.2021
High School Diploma -
Cerritos High School
No Degree - Nursing
Cypress College
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