RAYGAN PIERCE
YONKERS,NY
Summary
A motivated Sales Floor Associate that works well in fast-paced environments and maintains positive attitude. Possesses excellent communication and interpersonal skills. Reliable and successful at promoting customer loyalty, satisfaction and purchases with versatile techniques and diligent attention to individual needs. Knowledgeable about product merchandising, organization, cleaning, sales promoting and multi-tasking abilities. Dedicated and dependable relationship-builder with excellent problem solving strengths and superior work ethic.
Overview
4
4
years of professional experience
Work History
Sales Associate
Hollister Co.
10.2019 - 12.2020
- Organized racks and shelves to maintain store visual appeal, engaging with customers, and promote merchandise.
- Scanned products, carried heavy boxes, dress mannequins, stand up in long hours and monitored the sales floor.
- Stocked merchandise, clearly labeling items, and arranging according to size or color.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
- Delivered energetic responses to customers in-store and by telephone, going above and beyond to serve needs.
- Managed conflict resolution with dissatisfied customers professionally.
- Maximized profitability with strategic upselling techniques during one-on-one interactions with clients at the point of purchase.
- Enhanced team productivity by fostering a positive work environment and providing support to colleagues as needed.
- Helped customers locate products and checked store system for merchandise at other sites.
- Answered customer questions about sizing, accessories, and merchandise care.
Pet Sitter
02.2023 - 08.2023
- Provided daily physical exercise, mental stimulation and socialization to keep pets healthy and ward off unwanted behavior.
- Exercised animals regularly with walks and play activities.
- Identified potential signs of aggression and anxiety in pets and took necessary steps to minimize any risks.
- Communicated professionally with pet owners via phone, email, and text.
- Cleaned out and scooped litter trays and food and water bowls to provide clean environment for pets.
- Gave animals proper attention to promote secure environment in owner's absence.
- Trained animals in behavioral compliance or other special routines or commands.
Babysitter
03.2019 - 08.2023
- Improved children safety by vigilantly monitoring play areas and consistently enforcing rules.
- Organized activities that enhanced children's physical, emotional and social well-being.
- Promoted healthy habits by preparing nutritious meals and snacks daily.
- Assisted in developing self-confidence with age-appropriate responsibilities and chores.
- Fostered creativity through engaging arts and crafts projects, stimulating imagination and expression.
- Identified warning signs of emotional and developmental problems in children.
- Offered emotional support by actively listening to children''s concerns and responding empathetically while fostering their problem-solving abilities.
- Bathed, dressed, and helped with teeth brushing as part of bedtime preparation.
- Taught children to organize toys, wash hands, and share by leading by example.
- Communicated with parents regarding children's progress and development, raising any issues.
- Enhanced language development by engaging in storytelling, reading books, and encouraging conversation among the children under my care.
Education
High School Diploma -
Riverside High School
Yonkers, NY06.2020
No Degree - Health Sciences
Westchester Community College
Valhalla, NYBachelor of Arts - Personality And Social Psychology
Pace University
Pleasantville, NY05.2026
Skills
- Multitasking Abilities
- Organization and Time Management
- Social Perceptiveness
- Merchandising Knowledge
- Problem-Solving Skills
- Analytical and Critical Thinking
- Strong Communication and Interpersonal Skills
- Negotiation Tactics
- Adaptability and Dependability
- Strategic Planning
- Business Development
- Customer Needs Assessment
Timeline
Pet Sitter
02.2023 - 08.2023
Sales Associate
Hollister Co.
10.2019 - 12.2020
Babysitter
03.2019 - 08.2023
High School Diploma -
Riverside High School
No Degree - Health Sciences
Westchester Community College
Bachelor of Arts - Personality And Social Psychology
Pace University
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