Derys Viera
Miami Lakes ,FL
Summary
Accomplished leader with a proven track record at El Dorado Furniture, adept at driving significant sales growth and enhancing operational efficiency. Expert in problem-solving and fostering strong client relationships, demonstrated through successful team leadership and strategic market analysis. Skilled in multitasking and adaptability, ensuring high levels of customer satisfaction and loyalty.
Overview
10
10
years of professional experience
Work History
Sales Associate
El Dorado Furniture
12.2021 - Current
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
General Manager
MacDonalds
09.2014 - 11.2021
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Managed a diverse team of professionals, fostering a positive work environment and high employee satisfaction.
- Cultivated strong relationships with clients, vendors, and partners to ensure long-term success and loyalty.
- Maximized efficiency by coaching and mentoring personnel on management principles, industry practices, company procedures, and technology systems.
- Drove year-over-year business growth while leading operations, strategic vision, and long-range planning.
- Formulated policies and procedures to streamline operations.
- Implemented operational strategies and effectively built customer and employee loyalty.
- Directed comprehensive sales efforts to exceed revenue targets consistently while maintaining customer satisfaction levels.
- Analyzed market trends/data to identify potential opportunities for business growth within existing or emerging markets successfully.
- Led team to exceed sales targets, implementing motivational incentives and comprehensive training programs.
- Assisted in recruiting, hiring and training of team members.
- Handled problematic customers and clients to assist lower-level employees and maintain excellent customer service.
Education
Bachelor Of Computing - Computer Programming
Aguado Y Rico
Cuba 07.2008
Skills
- Problem-solving skills
- Multi-tasking strength
- Excellent people skills
- Reliable and punctual
- Exceptional customer service
- Sales expertise
- Verbal/written communication
- Adapt to diverse groups
- Point of sale operation
- Contact follow-up
- Positive and professional
- Organization
- Conflict Resolution
- Problem-solving abilities
- Multitasking
- Multitasking Abilities
- Complaint Handling
- Professionalism
- Time management abilities
- Adaptability
Timeline
Sales Associate
El Dorado Furniture
12.2021 - Current
General Manager
MacDonalds
09.2014 - 11.2021
Bachelor Of Computing - Computer Programming
Aguado Y Rico
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