Raylan Wagner
Fort Myers,FL
Overview
5
5
years of professional experience
Work History
Account Manager
Otis Elevator Company
07.2024 - Current
- Managed a portfolio of over 600 elevator units through maintaining good working relationships with existing customers
- Served as primary contact for timely and adequate resolution of customer needs surrounding unit specific inquiries
- Developed build-on repair and modernization sales through networking, bids and tenders
- Project managed repairs made through both service and open order departments
- Developed my own sales strategy to achieve sales targets and ensure profitability
- Used Otis’ sales tools to effectively track opportunities, pipeline, and forecast sales results
- Conducted sales negotiations and closures, ensuring timely payment totaling over $2 mil.
Franchise Operations, Intern
Jani-King International, Inc
09.2022 - 11.2023
- Accomplished activities and projects focusing on franchisee operations
- Assisted with improvement and productivity projects
- Directly managed client accounts following internal and field trends to enhance sales
- Brought an open mind to creativity and amplified the flexibility of managing a franchise
- Remote
Fulfillment Associate - Full Time
Amazon Fulfillment Center
04.2020 - 03.2021
- Processed, packaged, and shipped orders accurately
- Examined and inspected products for defects and damages
- Received, unloaded, and arranged inventory items appropriately
- Discharged duties in strict compliance with Amazon safety and hygiene regulations
- Actively participated and contributed ideas on ways to improve and/or optimize warehousing procedures
- Followed the state health and safety regulations and practices
- Offloaded Amazon delivery trucks that transported goods and/or merchandise into the warehouse
- Trained new associates on operational procedures and best practices for order fulfillment tasks.
- Operated material handling equipment to transport products efficiently within fulfillment center.
Education
Bachelor of Science - Business Administration
Florida Agricultural & Mechanical University
Tallahassee, FL05.2024
Skills
- Critical Thinking
- Communication
- Problem-Solving
- Leadership
- Self-motivation
- Proficiency in Microsoft 365, JDE, DataPoint
- Account management
- Teamwork and collaboration
- Client relations
- Strategic planning
Affiliations
- TechBride Microsoft Advanced Excel Credential
- Florida A&M University Baseball Pitcher - 2020/2024
- Florida A&M University Student-Athlete Advisory Committee Vice President 2022-2024
- 2023 Southwestern Athletic Conference Baseball Champion
- Southwestern Athletic Conference Commissioner’s Honor Roll - 2020/2024
Timeline
Account Manager
Otis Elevator Company
07.2024 - Current
Franchise Operations, Intern
Jani-King International, Inc
09.2022 - 11.2023
Fulfillment Associate - Full Time
Amazon Fulfillment Center
04.2020 - 03.2021
Bachelor of Science - Business Administration
Florida Agricultural & Mechanical University