Raylee Harris
Pettus
Summary
Dynamic and customer-focused professional with a strong work ethic, honed at Falls City National Bank. Proven ability in cash handling and management, complemented by exceptional customer service skills. Recognized for enhancing customer satisfaction and streamlining operations, while fostering a welcoming atmosphere and training new team members effectively.
Overview
3
3
years of professional experience
Work History
Teller
Falls City National Bank
09.2024 - Current
- Balanced cash drawer daily and resolved discrepancies to provide accurate data regarding cash flow.
- Disbursed cash and checks accurately while maintaining security of cash drawers.
- Balanced cash drawers daily, identifying discrepancies and taking corrective actions as needed.
- Processed customer transactions promptly, minimizing wait times.
- Promoted a welcoming atmosphere in the branch by greeting customers warmly upon arrival and addressing them by name when possible.
- Assisted customers with account inquiries, resolving issues promptly and professionally.
- Answered customer inquiries regarding account balances, transaction history, services charges, and interest rates.
- Answered telephone inquiries on checking and savings accounts, loans, and lines of credit.
Sandwich Artist
Subway
07.2022 - 07.2024
- Greeted guests, promoted specials, and took orders.
- Operated the cash register with accuracy, ensuring proper handling of transactions.
- Kept workplace clean and organized in line with restaurant policies.
- Increased speed of service through effective multitasking and time management skills.
- Collaborated with team members to maintain a smooth workflow during busy hours.
- Demonstrated flexibility by covering shifts when needed, ensuring consistent staffing levels for optimal operation.
- Enhanced customer satisfaction by providing exceptional service and well-crafted sandwiches.
- Trained new employees on company policies and procedures, contributing to overall team performance and growth.
- Prepared and presented food in compliance with health and safety guidelines.
- Restocked and rotated stock in display case to mitigate stock loss.
Education
Cosmetology Certificate - Cosmetology
Aveda Arts & Sciences Institute San Antonio
San Antonio, TX06-2024
Skills
- Exceptional customer service
- Strong work ethic
- Professionalism and courtesy
- Excellent time management skills
- Approachable
- Positive
- Cash handling and management
- Friendly
- Patience and empathy
Timeline
Teller
Falls City National Bank
09.2024 - Current
Sandwich Artist
Subway
07.2022 - 07.2024
Cosmetology Certificate - Cosmetology
Aveda Arts & Sciences Institute San Antonio
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