Rayleigh Lapeyrouse
Montegut,LA
Summary
Dynamic General Manager with a proven track record at Downtown Jeauxs, excelling in operations management and team leadership. Enhanced customer satisfaction through strategic initiatives and effective training programs. Skilled in problem resolution and staff development, driving significant improvements in efficiency and profitability while fostering a collaborative work environment.
Overview
6
6
years of professional experience
Work History
General Manager
Tommy Guarisco
02.2024 - Current
- Oversaw daily operations to ensure efficiency and high-quality service delivery.
- Developed and implemented strategic initiatives to enhance customer satisfaction and retention.
- Led cross-functional teams to improve workflow processes and operational effectiveness.
- Analyzed financial reports to drive budgetary decisions and optimize resource allocation.
- Fostered a collaborative work environment through effective communication and team-building activities.
- Identified training needs and implemented development programs for staff improvement.
- Managed budget implementations, employee reviews, training, schedules, and contract negotiations.
- Developed and implemented strategies to increase sales and profitability.
- Increased overall company efficiency by streamlining operations and implementing innovative managerial strategies.
PJ's Coffee
Amanda
04.2023 - 08.2023
- Worked well in a team setting, providing support and guidance.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Paid attention to detail while completing assignments.
- Took Orders efficiently, excellent customer service.
Raising Canes
Chris Robinson
03.2020 - 06.2021
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Worked flexible hours across night, weekend, and holiday shifts.
- Managed time efficiently in order to complete all tasks within deadlines.
Education
High School Diploma -
South Terrebonne High School
Bourg, LAAssociate of General Studies -
Nicholls State University
Thibodaux, LASkills
- Leadership and team building
- Problem resolution
- Operations management
- Team player
- Efficient multi-tasker
- Effective leader
- Training and coaching
- Staff management
- Team leadership
- Customer relations
- Staff supervision
- Goal setting
- Employee scheduling
- Labor cost controls
- Strategic planning
- Employee development
Timeline
General Manager
Tommy Guarisco
02.2024 - Current
PJ's Coffee
Amanda
04.2023 - 08.2023
Raising Canes
Chris Robinson
03.2020 - 06.2021
High School Diploma -
South Terrebonne High School
Associate of General Studies -
Nicholls State University