Raymar Hester
Etters,Pennsylvania
Summary
Versatile Operations Supervisor successful at taking on routine and complex business challenges with resourceful and creative approach. Recognized as driven, dedicated and hardworking leader with history of streamlining operations and increasing results. Forward-thinking team leader skilled at operating departments efficiently to meet goals. Successful background matching employees with roles for maximum performance. Proactive and hardworking individual focused on continuous operational improvement. Outgoing Operations Supervisor with experience overseeing multiple tasks and managing employees successfully. Hardworking professional committed to providing outstanding customer service and assistance.
Overview
16
16
years of professional experience
Work History
Operations Supervisor
Tforce Freight
09.2008 - 05.2024
- Managed daily operations for optimal performance, ensuring smooth workflows and timely completion of tasks.
- Motivated and trained employees to maximize team productivity.
- Maintained open lines of communication with upper management to provide regular updates on operational progress and challenges faced by the team.
- Conducted regular performance evaluations for direct reports, identifying areas for improvement and setting development goals accordingly.
- Ensured compliance with company policies, industry regulations, safety standards, and local laws during daily operations.
- Enforced regulatory and company policy compliance to improve workplace and employee safety and readiness.
- Managed internal operational standards and productivity targets.
- Assisted customers with questions and problems to build brand loyalty and cultivate lasting business relationships.
- Improved operational efficiency by streamlining processes and implementing time-saving strategies.
Education
Bachelors - Business Administration
05.2002
Minors in Marketing and Finance.
Skills
- Operations Management
- Performance monitoring
- Task Delegation
- Staff Supervision
- Customer Relations
- Warehouse Operations
- Safety oversight
- Logistics Oversight
- Customer relationship development
- Management
- Compliance Management
- Logistics Coordination
Timeline
Operations Supervisor - Tforce Freight
09.2008 - 05.2024
Gannon University - Bachelors , Business Administration
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