Raymond Boggess
Hobe Sound,FL
Summary
Dedicated operations manager with expertise in client relationship management and documentation. Successfully improved service delivery quality and fostered positive communication, leading to increased customer retention and enhanced operational efficiency.
Proven success in managing daily landscaping operations, enhancing client satisfaction through effective relationship management and strategic planning.
Proven operations manager with expertise in client relationship management and staff training. Strong focus on safety compliance and customer service, consistently delivering high-quality results in landscaping projects.
Dedicated landscaping professional with 10+ years of experience in operations management and client relationship development. Known for fostering strong communication and implementing safety protocols, enhancing team productivity and client satisfaction.
Overview
12
12
years of professional experience
1
1
Certification
Work History
Owner/Operator
Hartz Landscaping
Tequesta,Florida
02.2026 - 06.2026
- Managed daily landscaping operations, ensuring quality and efficiency in service delivery.
- Developed and maintained client relationships to enhance customer satisfaction and retenti
- Utilized landscaping tools and equipment effectively for various project requirements.
- Trained new employees on best practices and company standards in landscaping services.
- Resolved client inquiries promptly, fostering positive communication and trust with customers.
- Analyzed project outcomes to identify areas for improvement in service offerings and processes.
- Managed day-to-day business operations.
- Implemented safety protocols to minimize risks during landscaping tasks and equipment usage.
- Developed and maintained client relationships to enhance customer satisfaction and retention.
Landscape Maintenance Foreman
Jenkins Landscaping
Hobe Sound, FL
01.2016 - 02.2026
- Supervised daily landscape maintenance operations, ensuring adherence to company standards and client expectations.
- Trained and mentored team members on best practices for equipment use and safety protocols.
- Developed efficient workflows for landscaping tasks, enhancing team productivity
- Conducted regular inspections of landscapes to identify issues and implement corrective actions promptly.
- Implemented sustainable landscaping practices, reducing waste and promoting environmental responsibility among staff.
- Fostered strong client relationships through effective communication and responsiveness to service requests.
- Adapted daily plans according to weather, staffing levels and client needs to maintain excellent client satisfaction and adhere to timelines.
- Boosted revenue growth through upselling additional services or suggesting improvements during client consultations.
- Improved team productivity by providing clear instructions and prioritizing tasks for crew members.
- Ensured high-quality results with meticulous attention to detail in all aspects of landscape maintenance projects.
- Maintained optimal plant health with regular fertilization, pest control, and proper mowing techniques.
- Fostered a positive work environment that encouraged open communication among team members, increasing overall efficiency.
- Managed inventory of tools, equipment, and supplies to maintain proper stock levels for successful project completion.
- Increased client satisfaction by addressing concerns promptly and offering customized landscaping solutions.
- Mentored new hires on company policies, procedures, and best practices in landscape maintenance foremanship roles.
- Delivered exceptional customer service by actively listening to client needs and adjusting plans accordingly throughout projects.
- Adhered to OSHA guidelines and standards for proper handling of hazardous chemicals and pesticides.
- Mowed, trimmed and maintained exterior building spaces on regular schedule.
- Enhanced landscape quality by implementing efficient maintenance practices and timely pruning techniques.
- Promoted safety by training crew members on equipment usage and enforcing strict safety guidelines.
- Maintained grounds by trimming, weeding, and general clean-up.
- Performed planting, watering, mulching, and edging of lawns.
- Removed weeds, hazards, and debris from common pathways to improve usability.
- Trimmed greenery, shrubs, and hedges to maintain uniform appearance.
- Used trimmers and chainsaws for grounds maintenance, brush clearing, and tree removal and thinning.
- Installed lights, sprinklers and other outdoor features based on requirements.
- Maintained tools and equipment to foster a safe and consistent work environment
- Delegated tasks to workers daily, taking into account personal skill levels, daily targets and necessary condition adaptations.
- Identified tools, machinery and personnel required for projects and properly managed resources.
- Trained over new employees on equipment, closely monitoring use for safety and adherence to company protocols.
- Enforced safety protocols for projects to minimize equipment accidents and personnel injuries.
- Instructed team members in groundskeeping practices, lawn cultivation, pruning and grounds design.
- Assessed soil and landscape conditions, selecting appropriate plants, trees and shrubs for projects.
- Educated clients on proper lawn and plant care, giving details on appropriate watering and fertilization.
- Trained personnel on irrigation, pest control and planting techniques to promote landscaping skills.
- Assisted clients with development of long-term landscape plans and strategies.
- Managed supply inventory and assigned replenishment to team members.
Maintenance Foreman
Blue Water Landscaping
Hobe Sound, FL
07.2014 - 12.2014
- Supervised daily maintenance operations to ensure efficiency and safety compliance.
- Trained and mentored team members on equipment usage and safety protocols.
- Conducted routine inspections of tools and machinery to maintain optimal functionality
- Enhanced safety standards by conducting regular inspections and addressing potential hazards proactively.
- Reduced downtime with thorough troubleshooting and timely repair of machinery malfunctions.
- Strengthened regulatory compliance by staying up-to-date on industry standards and implementing necessary changes as needed.
- Optimized workflow for increased productivity, implementing streamlined processes for maintenance tasks.
- Paid close attention to guidelines, specifications, and detailed instructions to continuously adhere to strict operational and maintenance regulations.
- Completed partial or full dismantling of equipment to quickly repair or replace defective components and restore functionality.
- Analyzed and identified equipment failure root causes and initiated correction actions.
- Observed guidelines, specifications, and detailed instructions to meet strict operational and maintenance regulations.
Education
GED -
Atlantic High School
Delray Beach, FL05.1982
Skills
- Operations management
- Documentation and reporting
- Operational reporting
- Client relationship management
- Staff training and development
- Personnel management
- DOT compliance
- Customer service
- Customer-oriented
- Equipment operation
- Materials transport
- Vehicle inspections
- Accurate record keeping
- Safe driving practices
- Hazardous materials handling
- Load security
- Order picking and processing
- Safe driving
- GPS and route planning
- Transportation safety
- Vehicle systems
- Vehicle maintenance
- Cargo handling
- Inclement weather driving
Websites
Certification
certification of best management practices ,certified landscape irrigation service technician,professional landscape technician,certified pest management technician,certified maintenance technician,certified horticulture professional,
Timeline
Owner/Operator
Hartz Landscaping
02.2026 - 06.2026
Landscape Maintenance Foreman
Jenkins Landscaping
01.2016 - 02.2026
Maintenance Foreman
Blue Water Landscaping
07.2014 - 12.2014
GED -
Atlantic High School