Raymond Brady

• Monitored electronic surveillance systems, fire control systems and closed circuit security systems to keep eye on employee activities and behavior.
• Design, install and upgrade storefront Radio Frequency Identification/Radio Frequency Electronic Article Surveillance (RFID/RF EAS) systems
• Install and service deactivation and detachers at customer registers
• Highly skilled at the safe and professional installation of all related equipment and peripherals including mounting on door frames, ceilings, floor mounted posts, and under floor applications
• Cable management
• Provide ongoing service and maintenance on all equipment to ensure optimal functionality
• Ensure the needs of all clients are met or exceeded through, meet and greets, surveys, job site walk throughs, and post-sale support

• Resolved escalated customer complaints in a professional manner while ensuring customer satisfaction.
• Obtained engineering data to support design services.
• Assisted in the development of product testing procedures and strategies.
• Maintained accurate and meticulous records of service calls and customer feedback.
• Coordinated with remote teams to ensure timely delivery of products or services to customers.
• Developed technical documentation such as installation instructions and user manuals.
• Analyzed customer requirements to design, install and configure complex systems.
• Collaborated with other departments to develop innovative solutions for customer problems.
• Performed preventive maintenance on a variety of systems including hardware, software and networking components.
• Monitored performance metrics such as uptime and response time for all systems within assigned area.
• Installed upgrades, patches, new applications and operating systems remotely or onsite when needed.
• Attended training programs organized by company to upgrade skillset related to job duties.
• Trained customers on proper use of new products or services provided by company.
• Participated in regular meetings with other senior field engineers to discuss best practices.
• Provided technical guidance to junior field engineers regarding complex system issues.
• Provided technical support for hardware and software troubleshooting, maintenance and repairs of equipment in the field.
• Identified root cause of system failures and implemented corrective action plans.
• Stayed up-to-date with latest technology trends related to assigned areas of expertise.
• Coordinated work between team, other departments, subcontractors and customers.

CCTV Systems:

• Proficient in handling various types of CCTV systems, including co-axial hardwired camera systems, wireless transmission cameras, IP cameras, high-speed domes with red walls, covert cameras, and networking of DVRs.
• Skilled in synchronizing systems with offsite monitoring stations and configuring bespoke and embedded recording units.

Fire Detection Systems:

• Proficient in working with conventional and addressable fire panels and devices, ensuring accurate and reliable fire detection.
• Experienced in conducting scheduled device testing and integrating outputs for security-controlled doors, elevators, and other relevant systems.

Access Control:

• Knowledgeable in the installation and operation of stand-alone voice and/or video door entry stations, as well as multi-tenant door entry controls.
• Skilled in configuring swipe/fob/biometric/keypad access points, mag lock systems, and electronic mortis releasing locks.
• Experienced in working with both networked and stand-alone access control systems.

Fire and Security Engineer (Commercial & Residential)

• Knowledge and experience in all aspects of the system from installation, maintenance and service.

CCTV Systems

• Co-axial hardwired camera systems. Wireless transmission cameras. IP cameras. High speed domes with red walls. Covert cameras. Networking of DVRs. Security station control units.
• Synchronization of systems with offsite monitoring station.
• Bespoke and embedded recording units.

Access Control

• Stand alone voice/and or Video door entry stations. Multi tenant door entry controls.
• Swipe/fob/biometric/keypad access points. Mag lock and electronic mortis releasing locks.
• Networked and stand alone systems.

Fire Detection Systems

• Conventional and addressable fire panels and devices.
• Scheduled device testing.
• Integrated outputs for security controlled doors, elevators etc.

Intruder Alarms

• Full system installation, testing and maintenance. Output controls. Offsite monitoring synchronization. Hardwired and wireless systems using. PIR, door contact and vibration sensors detestation devices.

Barriers and Gates

• Routine scheduled servicing – Sliding doors, swing doors and gates.
• Rising beam/barriers/bollards (Electro-mechanical and pneumatic)

Nurse and Warden Call

• Multi point nurse call control panels – analogue and digital, Fixed and mobile activation devices. Audio and visual alerts.
• Offsite warden call system, Phone line testing, Audio and visual two way calling.

Emergency Lighting

• Simulated discharges, Bulb/Backup battery/Invertor testing and replacement, Voltage testing of mains incoming and backup batteries. Zones marking, conforming to guidelines of placement and unit choice.

Security Engineer (Commercial & Residential)

• Installation, Commissioning and Maintenance.

CCTV systems

• Co-axial hardwired camera systems. Wireless transmission cameras. IP cameras. High speed domes, red walls, networking of DVRs.
• Synchronize systems with monitoring station.
• Bespoke and embedded recording units.

Access Control

• Voice access control, Video and voice access control, Biometrics entry. Yale/Maglock or dead bolt lock releases.