RAYMOND DALTON
Superior Industrial Maintenance (SEG)
Charlotte,NC
9
years of professional experience
Qualified Business Development Professional with strong experience in driving sales growth and fostering client relationships. Demonstrated success in identifying new business opportunities and implementing strategic initiatives to support company objectives. Proven skills in negotiation and communication, ensuring effective collaboration and sustained client satisfaction.
Work History
Business Development Representative
2 Years 7 Months- Sourced potential customers and launched strategic outreach to support client growth.
- Increased client base by identifying potential customers and initiating strategic outreach.
- Expanded business through network development, identifying and engaging new prospective clients to enhance revenue opportunities.
- Developed business pipeline through targeted cold and warm outreach techniques, leading to a steady flow of qualified leads.
- Implemented CRM systems to streamline sales processes, enhancing team efficiency and productivity.
- Maintained extensive knowledge of company products and services to provide top-notch expertise to customers.
- Used SalesForce to handle current portfolio and prospective leads.
Technical Recruiter II
10 Months- Collaborated as one of two members on Ripple's Infosec team to enhance security protocols. Participated in full cycle recruitment process that aligned with Ripple's hiring needs and goals
- Led the expansion of Ripple's Infosec team, successfully filling key engineering positions such as Director of Product Security, Director of Security Engineering and Operations, and Senior Staff Risk Manager.
- Analyzed employment-related data and prepared weekly reports for Head of Information Security to inform recruitment strategies.
- Collaborated with department managers to define desired characteristics and qualifications for candidate selection.
- Worked with the compensation team to prepare packages for prospective hires, and explained health care plans and packages
Home Advisor Associate
8 Months- Counseled clients on excessive spending and borrowing, enhancing their financial health and decision-making.
- Work cross-functionally with the product, engineering, and marketing teams to engage, qualify, and move borrowers throughout their mortgage journey
- Continuously meet and exceed monthly metrics through critical thinking and problem-solving complex scenarios while demonstrating excellent communication and interpersonal skills
- Display a high level of empathy, integrity and work ethic while engaging with prospective customers via phone, text, and email to share insight into Better's core technology and offerings
- Helped customers overcome obstacles and achieve homeownership goals through a consultative approach, building rapport and maintaining consistent touch points.
- Passed the NMLS exam and got licensed in over 10 states!
IT Recruiter
2 Years 2 Months- Leveraged social media platforms and online job boards to advertise open positions and engage with potential candidates.
- Tracked candidates and solicited feedback on disqualifications, time-to-fill statistics, and other key metrics to enhance recruitment process
- Tracked candidates and pushed for feedback on disqualifications, time-to-fill statistics and other variables
- Achieved promotion to Professional Recruiter due to strong performance and dedication.
- Maintained high customer satisfaction through proactive strategies addressing needs and resolving concerns
- Managed an average of 50 inbound and outbound calls daily to assist clients and candidates.
- Handled an average of 50 calls inbound/outbound calls per day
Inside Sales Representative
1 Year- Determined needs, delivered solutions and overcame objections through consultative selling skills
- Identified customer needs and delivered tailored solutions, effectively overcoming objections through consultative selling.
- Built strong customer relationships, enhancing business development through in-depth product knowledge.
- Answered an average of 50 calls per day by addressing customer inquiries, solving problems and providing new product information
- Consulted with customers to determine best methods to resolve service and billing issues
- Demonstrated product features and communicated technical details to effectively address objections and secure sales.
Education
Bachelor of Science - Exercise Science, Public Health, Psychology
Skills
Salesforce
CRM management
Self-motivation
Adaptability
Networking development
Lead generation
Team Leadership
Client Relationship Management
Relationship building
Targeted Outreach
Collaboration skills
Timeline
Business Development Representative
Superior Industrial Maintenance (SEG)
03.2024 - CurrentRead More
Technical Recruiter II
Mavericks Recruiting on Demand (Ripple)
05.2022 - 03.2023Read More
Home Advisor Associate
Better.com
07.2021 - 03.2022Read More
IT Recruiter
Apex Systems
05.2019 - 07.2021Read More
Inside Sales Representative
Red Ventures
08.2017 - 08.2018Read More
University of North Carolina At Charlotte
Bachelor of Science from Exercise Science, Public Health, Psychology
Read More