Raymond Delvalle
PVISA
Springfield,Massachusetts
1
Certification
29
years of professional experience
Dedicated security officer with experience in incident reporting, CCTV surveillance, and access control. Proven ability to maintain safety and provide exceptional customer service in high-pressure environments.
Detail-oriented security professional with a strong background in monitoring premises, collaborating with law enforcement, and ensuring compliance with safety protocols. Adept at managing access control and enhancing incident documentation to improve overall security operations.
Work History
Security Officer
2 Years- Monitored premises to ensure safety and security of personnel and property.
- Conducted routine patrols, identifying potential hazards and reporting incidents promptly.
- Collaborated with law enforcement during emergency situations to facilitate efficient response.
- Utilized surveillance equipment to maintain situational awareness and deter criminal activity.
- Managed access control procedures, ensuring only authorized individuals entered restricted areas.
- Provided exceptional customer service by addressing inquiries and assisting visitors effectively.
- Prepared detailed reports on incidents, enhancing documentation for future reference and analysis.
- Participated in training sessions to stay updated on security protocols and emergency procedures.
- Greeted guests professionally and courteously to cultivate welcoming atmosphere while making safety top priority.
- Acted quickly during emergency situations to reduce opportunity for damage and injury.
- Patrolled and monitored premises in company vehicle, on bicycle, and by foot.
- Checked identification of persons entering and exiting facility to eliminate unauthorized visitors.
- Checked and verified photo identification prior to granting facility access.
- Reported suspicious activities and persons to law enforcement.
Transport Driver
5 Years 6 Months- Operated and maintained transit vehicles, ensuring adherence to safety protocols and regulations.
- Assisted in route planning to optimize transportation efficiency and reduce delays.
- Monitored vehicle performance, conducting routine inspections and reporting maintenance needs.
- Collaborated with dispatch to coordinate timely pickups and drop-offs for passengers.
- Trained new drivers on routes, safety procedures, and customer service standards.
- Implemented process improvements that enhanced fuel efficiency and reduced operational costs.
- Led safety meetings, promoting best practices among team members to ensure compliance with regulations.
- Operated with safety and skill to avoid accidents and delays.
- Maintained high customer satisfaction by working quickly and accurately.
- Navigated challenging road conditions to deliver goods securely in various weather situations.
- Maintained a clean driving record, adhering to all traffic laws and safety regulations.
- Updated daily logs and customer paperwork with relevant details.
- Utilized GPS and other navigation systems to minimize delays with well-planned routes.
- Minimized late deliveries by proactively monitoring traffic patterns and adjusting routes accordingly.
- Loaded and unloaded cargo with extreme care and focus on preventing damage or injury.
Mail Carrier
3 Years- Delivered mail and packages efficiently across designated routes, ensuring timely service.
- Sorted and organized mail based on delivery routes to enhance operational efficiency.
- Assisted customers with inquiries and provided information on postal services.
- Maintained accurate records of deliveries and collected payments as required.
- Followed safety protocols while operating postal vehicles in various weather conditions.
- Developed strong relationships with customers, providing exceptional service by addressing concerns promptly and professionally.
- Followed Postal Service policies and procedures to maintain integrity of mail and protect customer information.
- Obtains signatures for package deliveries as proof of delivery to avoid discrepancies.
- Responded to customer inquiries about delivery, forwarding and other postal services quickly to provide quality customer services.
- Improved mail delivery efficiency by accurately sorting and organizing mail for efficient distribution.
- Upheld the integrity of sensitive materials by properly handling confidential documents, registered mail, and certified packages according to USPS regulations.
- Kept an organized vehicle workspace, ensuring quick access to necessary tools and materials for successful deliveries.
- Handled mail and packages with care to prevent damage during delivery.
- Directly interacted with customers to deliver mail, packages, and ordered goods.
- Assisted in reducing lost or misdelivered mail through diligent attention to detail when handling packages and letters.
- Loaded and secured items in trucks to avoid damage to parcels during delivery.
- Sorted and placed mail into mailboxes and post office boxes with high levels of accuracy.
Satellite Installation Technician
11 Years 6 Months- Installed satellite dishes and equipment, ensuring optimal signal quality for residential customers.
- Conducted site surveys to assess installation needs and recommend appropriate solutions.
- Managed inventory of installation tools and materials, maintaining organization for efficiency in operations.
- Provided technical support during installations, troubleshooting issues to minimize downtime and enhance customer satisfaction.
- Trained new technicians on installation procedures and best practices for safety compliance and efficiency.
- Enhanced system performance for clients by conducting thorough diagnostics and troubleshooting of satellite equipment.
- Provided clear instruction on system operation to clients, ensuring they understood how to utilize their new satellite equipment effectively.
- Maintained optimal signal strength for customers with precise dish alignment and positioning.
- Assisted in training new technicians, sharing best practices and techniques for successful installations.
- Contributed to company growth by consistently meeting or exceeding monthly installation targets.
- Improved customer satisfaction by providing efficient and accurate satellite installation services.
- Reduced service call-backs through meticulous installation procedures and attention to detail.
- Set up and programmed devices and educated customers on use.
Maintenance Technician
4 Years 8 Months- Conducted routine inspections of equipment to identify maintenance needs and ensure operational efficiency.
- Performed troubleshooting and repairs on mechanical systems, enhancing overall functionality and reliability.
- Assisted in the implementation of preventive maintenance schedules, reducing downtime for critical machinery.
- Collaborated with team members to streamline maintenance processes, improving response times for service requests.
- Operated varied hand and power tools to complete repairs.
- Followed work orders and specifications for machine and equipment replacement, repair, or maintenance.
- Inspected and maintained equipment to keep items in top working condition.
Armored Truck Driver
1 Year 2 Months- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Demonstrated respect, friendliness, and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Passionate about learning and committed to continual improvement.
- Worked flexible hours across night, weekend, and holiday shifts.
- Organized and detail-oriented with a strong work ethic.
- Used critical thinking to break down problems, evaluate solutions, and make decisions.
Education
High School Diploma
- Awarded [Award Name]DEPLOMA
Skills
Report writing
Incident reporting
Security guard license
General security
CCTV surveillance
CCTV monitoring
Surveillance
Accomplishments
- Successfully completed two-week security training program.
- Helped company recover $400.00 by identifying and reporting internal theft.
- Supervised team of 8 staff members.
Certification
- Certified
Timeline
Security Officer
PVISA
08.2023 - 08.2025Read More
Transport Driver
MV Transit
10.2018 - 04.2024Read More
Mail Carrier
United States Post Office
10.2014 - 10.2017Read More
Satellite Installation Technician
DIRECTV
11.2002 - 05.2014Read More
Maintenance Technician
HOLMAN ENGINEERING
03.1997 - 11.2001Read More
Armored Truck Driver
Brinks Security
07.1996 - 09.1997Read More
TECHNICAL HIGH SCHOOL
High School Diploma
Read More