RAYMOND DOZIER

•Conducted thorough investigations into suspicious property damage and injury claims, including PIP claims.
•Analyzed claims data and reviewed documents to identify potential fraud indicators.
• Prepared comprehensive investigative reports outlining key findings and actionable recommendations.
•Completed investigations for referred files within established deadlines.
• Carried out SIU investigations and background checks to assess character and financial status.
•Trained as a backup manager to support daily operations effectively.

• Provided case management services including assessment, crisis intervention, advocacy, referral and monitoring of client accounts.
• Participated in regular team meetings and in-house training sessions to boost group effectiveness.
• Performed ongoing monitoring of care plans to evaluate effectiveness, documenting interventions and goal achievements and suggesting changes accordingly.
• Composed or prepared correspondence, case notes and narratives with computer-based applications following department and agency policies for effective monitoring..
• Assisted county agency in implementation of standard operation procedural manual for special federally-funded home improvement program.

• Coordinated day-to-day schedules, tasks and positions for ground crew.
• Utilized mathematical functions to interpret aircraft weight and balance loading instructions.
• Instrumental in assisting in the operational management of a new start-up airline (Breeze Airways) at the Oklahoma City Will Rogers World Airport.
• Cross-trained as ticket counter/gate counter/ramp agents.
• Managed ramp activities for inbound and outbound flights, including mechanical, cabin and cargo services.
• Assisted regional management in reducing cost by implementing an automated paperless system to conduct daily vehicle inspections.
• Maintained safety and training records to ensure station compliance met or exceeded company expectations for training modules.
• Delegated tasks and supervised crew during loading, unloading, and staging of cargo to achieve smooth and efficient transitions to improve operational readiness.

• Protected citizens on behalf of the United States Marshals Service (USMS).
• Ensured court proceedings led by a presiding federal judge could be conducted safely.

• Demonstrated exceptional leadership, team building, and community relations skills while serving the public.
• Maintained calm awareness and good judgement when deployed to critical incidents and natural disasters.
• Trained, mentored, reviewed paperwork and case files submitted by new officers to verify accuracy and adherence to strict policies.
• Coordinated, scheduled, and assigned officers to work off-duty assignments.
• Protected VIPs, dignitaries, and elected officials during their movement across the City of Houston.
• Contributed to reducing crime by 20% in high-crime areas during a two-year assignment on a tactical unit.
• Performed in roles as Crime Analyst, Field Training Instructor, Cadet Liaison, Field Performance Evaluator, Crisis Intervention Team advocate for mental health clients.