Raymond Edwards

My job duties consist of being responsible for creating and maintaining visual elements for websites, as well as consulting with clients, choosing layouts and pictures, creating sketches, making adjustments and making sure design projects are delivered in time.

• Assisted customers with product inquiries, orders, and complaints promptly.
• Resolved customer inquiries, questions, and concerns to consistently offer quality service and meet performance benchmarks.
• Mentored junior team members and managed employee relationships.
• Adjusted bills and refunded money to resolve customers' service or billing complaints.

• Maintained a clean work area by sweeping, mopping, and dusting shelves.
• Moved large and bulky items manually or with pallet jacks or forklifts.
• Counted the number of boxes or units in loading docks to confirm proper completion of work orders.