RAYMOND Foster
Gray,GA
Summary
Seasoned Lead Engineer with a resourceful, hardworking, and quality-driven mindset. Proactive in tackling equipment and system issues to maintain operational status. Top-notch leader and project manager with an organized and methodical approach. Detail-oriented, organized, and meticulous employee. Works at fast pace to meet tight deadlines. Enthusiastic team player ready to contribute to company success. Seeking full-time remote position that offers professional challenges and building on current skills.
Overview
23
23
years of professional experience
Work History
Lead Engineer - Analytics
GEICO, Government Employees Insurance
07.2022 - Current
- Led a team of engineers to deliver high-quality products on time and within budget constraints.
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing product lineups.
- Served as architect for primary web analytics implementation.
- Assessed scope and requirements to assist with project design determinations.
- Oversaw the successful completion of multiple concurrent projects, balancing priorities while maintaining strong attention to detail.
- Mentored junior engineers, contributing to their professional growth and overall team productivity.
Sr Software Engineer
GEICO
12.2017 - 07.2022
- Developed scalable applications using agile methodologies for timely project delivery.
- Managed multiple projects simultaneously while maintaining strict deadlines and high-quality standards.
- Maintained comprehensive documentation of development work, facilitating knowledge sharing among team members.
- Enhanced software functionality by identifying and resolving complex technical issues.
- Collaborated with cross-functional teams to design innovative software solutions.
- Collaborated with management, internal and development partners regarding software application design status and project progress.
- Coordinated with other engineers to evaluate and improve software and hardware interfaces.
- Estimated work hours and tracked progress using Scrum methodology.
Senior Software Analyst
GEICO
06.2012 - 12.2017
- Collaborated with cross-functional teams to ensure seamless integration of new features into existing systems.
- Reduced system downtime by proactively monitoring application performance and addressing potential issues before escalation.
- Developed robust software solutions for clients, resulting in increased efficiency and satisfaction rates.
- Participated in strategic planning sessions, providing valuable input on technology trends and their potential impact on company objectives.
- Delivered high-quality documentation for both technical and non-technical audiences, facilitating better understanding of application functionalities across teams.
- Led the migration of legacy systems to modern platforms, ensuring minimal disruption to business operations during the transition period.
Programmer/Analyst
Geico
05.2006 - 06.2012
- Authored code fixes and enhancements for inclusion in future code releases and patches.
- Provided ongoing support for users experiencing issues or requiring assistance with application functionality.
- Contributed to successful project completion with effective time management and prioritization skills, meeting tight deadlines consistently.
- Identified opportunities for process improvement within the development team, implementing changes that led to increased efficiency and collaboration among members.
- Communicated complex technical concepts clearly to non-technical stakeholders during project discussions and progress updates.
- Improved software efficiency by identifying and resolving programming errors in existing systems.
- Performed regression and system-level testing to verify software quality prior to release.
- Optimized code quality through regular peer reviews, resulting in fewer defects and easier maintenance.
- Identified causes of issues within applications and determined which modifications needed to be made.
- Maintained existing applications and designed and delivered new applications.
Manager - Special Investigation Unit
GEICO
02.2001 - 05.2006
- Accomplished multiple tasks within established timeframes.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
- Managed nearly 30 associates across southeastern United States.
- Used company and industry expertise, customer service skills and analytical nature to resolve issues with both internal customers and staff.
- Achieved departmental goals by developing and executing strategic plans and performance metrics.
- Built high-performing teams through effective recruitment, onboarding, and talent development initiatives.
- Managed budgets effectively, ensuring optimal financial performance while investing in necessary resources for business growth.
- Streamlined workflows by identifying bottlenecks in existing systems and implementing appropriate solutions.
- Cross-trained existing employees to maximize team agility and performance.
- Negotiated favorable terms with suppliers, cutting operational costs while maintaining quality of service.
- Fostered partnerships with industry leaders and law enforcement, enhancing company's reputation and avoiding fraudulent claim payments.
- Coordinated with IT department to upgrade technology infrastructure, enhancing operational efficiency and data security.
- Evaluated employee performance and conveyed constructive feedback to improve skills.
- Maintained professional demeanor by staying calm when addressing unhappy or angry customers.
Education
BBA - Accounting, Computer Information Systems
Georgia College And State University
Milledgeville, GAMBA - Management Information Systems
Georgia College And State University
Milledgeville, GACPCU - Chartered Property Casualty Underwriter -
American Institute CPCU
Malvern, PASkills
- Technical Support & Troubleshooting
- Project Management
- Team Oversight
- Stakeholder Communication
- Product Development
- Technical Writing
- Programming
- Root Cause Analysis
- Design development
- Data Warehousing
- Analytical Thinking & Problem Resolution
- Computer Skills
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Timeline
Lead Engineer - Analytics
GEICO, Government Employees Insurance
07.2022 - Current
Sr Software Engineer
GEICO
12.2017 - 07.2022
Senior Software Analyst
GEICO
06.2012 - 12.2017
Programmer/Analyst
Geico
05.2006 - 06.2012
Manager - Special Investigation Unit
GEICO
02.2001 - 05.2006
BBA - Accounting, Computer Information Systems
Georgia College And State University
MBA - Management Information Systems
Georgia College And State University
CPCU - Chartered Property Casualty Underwriter -
American Institute CPCU
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