Summary
Overview
Work History
Education
Skills
Timeline
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Raymond Galloway

Moreno Valley,CA

Summary

High energy restaurant worker skilled at welcoming guests and overseeing dining operations. Proficient in balancing server loads, kitchen staff limits and customer desires. Calm and level-headed in all types of situations. Proactive Host with distinct knowledge of streamlining services through updated and reorganized systems. Expert in customer service with training in team management. Friendly and reliable individual excited to take initiative and provide excellent work.

Overview

1
1
year of professional experience

Work History

Host

IHOP
09.2022 - Current
  • Enhanced customer satisfaction by promptly greeting and seating guests upon arrival.
  • Managed reservations efficiently to accommodate walk-in guests and reduce wait times.
  • Maintained a clean and welcoming atmosphere by quickly addressing spills and resetting tables after guest departure.
  • Implemented table rotation system for optimal server workload distribution, resulting in improved service quality.

Picker

Sam's Club
08.2022 - Current
  • Enhanced order accuracy by diligently following pick sheets and double-checking items before packing.
  • Expedited the picking process for faster order fulfillment using handheld scanners and inventory management software.
  • Maintained a clean and organized warehouse, ensuring easy access to products for efficient picking.
  • Improved overall team efficiency with clear communication and collaboration between colleagues in the warehouse.

Education

Bachelor of Science - Business Administration

Southern New Hampshire University
Hooksett, NH
09.2020

Skills

  • Team Collaboration
  • Reservations Management
  • Server Support
  • Telephone Reception
  • Customer Service

Timeline

Host

IHOP
09.2022 - Current

Picker

Sam's Club
08.2022 - Current

Bachelor of Science - Business Administration

Southern New Hampshire University

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Raymond Galloway