Raymond Garcia
Lake City,FL
Summary
Experienced Delivery Driver offering delivery experience and solid dedication to customer satisfaction. Enhances vehicle longevity and workplace safety with good inspection and maintenance abilities. Apply advanced Spanish skills to enhance service for customers and collaborate effectively with diverse team members.
Committed to ensuring customer satisfaction by providing exceptional service and unmatched support. Proficient in utilizing customer service best practices and adept at exploring different solutions to address customer needs effectively.
Overview
9
9
years of professional experience
2
2
Languages
Work History
Medical Equipment Delivery Driver/Medical Equipment Installer
Orlando Medical Rentals
Kissimmee , FL
10.2022 - 01.2024
- Safe and efficient operation of delivery vehicles, including vans and trucks, while adhering to traffic laws and safety regulations
- Familiarity with local streets and neighborhoods, as well as ability to use GPS navigation systems to plan delivery routes
- Ability to safely load, unload, and transport medical equipment, including heavy and fragile items, using proper lifting techniques and equipment
- Installing and setting up various types of medical equipment, such as hospital beds, wheelchairs, oxygen equipment, and mobility aids, according to manufacturer guidelines and client needs
- Basic understanding of medical equipment functionality and operation to ensure proper installation and troubleshooting
- Providing courteous and professional service to clients, including timely delivery, equipment setup, and instructions on proper usage and maintenance
- Clear and effective communication with clients and colleagues, including answering questions, addressing concerns, and documenting delivery and installation details
- Efficiently planning delivery schedules, prioritizing tasks, and completing assignments within designated timeframes
- Identifying and resolving delivery and installation challenges, such as tight spaces, equipment malfunctions, or customer requests
- Thoroughly inspecting equipment for damage or defects before delivery, ensuring accuracy in delivery paperwork and documentation, and maintaining cleanliness and organization in delivery vehicles
- Ability to work in dynamic environments, handling changing delivery schedules, traffic conditions, and client preferences
- Following safety protocols and procedures to prevent accidents and injuries during delivery, installation, and transportation of medical equipment.
- Operated light trucks to deliver loads as far as 80 miles from home location
- Improved customer satisfaction by ensuring timely and accurate deliveries of products
- Accomplished seamless handovers between shifts through clear communication with colleagues about completed tasks, ongoing responsibilities, and relevant updates
- Boosted overall efficiency by effectively managing multiple tasks simultaneously, such as loading and unloading vehicles, route planning, and paperwork completion
- Contributed to company growth by cross-selling additional products during deliveries, resulting in increased sales revenue
- Maintained strong relationships with clients through proactive communication and personalized service
Route Sales Representative
Frito-Lay
St. Cloud , FL
08.2023 - 10.2023
- Utilized data analysis tools to track performance metrics and identify areas for improvement in sales processes.
- Provided excellent customer service, leading to high levels of customer retention and loyalty.
- Optimized delivery schedules to minimize travel time while maintaining high level of customer service.
- Improved customer satisfaction by promptly addressing concerns and providing solutions to issues.
- Effectively communicated product information with clients, demonstrating expertise in both features and benefits of offered items.
- Established strong relationships with clients, resulting in increased repeat business and referrals.
Lot Associate/Cashier/Paint Department Sales Associate
The Home Depot
St. Cloud , FL
02.2018 - 09.2022
- Assisting customers with loading and unloading merchandise, providing directions, and answering questions
- Maintaining organization of parking lot, carts, and other outdoor areas
- Ensuring cleanliness and safety of lot, including removing debris and hazards
- Collaborating with other associates to provide excellent customer service and maintain store operations
- Effectively communicating with customers and colleagues to meet their needs and address any concerns
- Following safety protocols and procedures to prevent accidents and ensure safe environment for customers and employees
- Familiarity with different types of paint, stains, and related products, as well as their applications and uses
- Ability to accurately match paint colors and provide guidance to customers on color selection
- Assisting customers with paint-related inquiries, providing recommendations, and ensuring customer satisfaction
- Understanding paint mixing equipment and procedures, as well as basic knowledge of painting techniques
- Ensuring accurate tinting and mixing of paint according to customer specifications
- Maintaining cleanliness and organization of paint department, including proper storage of paint supplies and tools
- Resolving customer issues or complaints related to paint products or services
- Proficiency in operating cash register, processing transactions, and handling payments accurately
- Basic arithmetic skills for calculating totals, processing discounts, and handling cash transactions
- Providing friendly and efficient service to customers, addressing inquiries, and resolving issues
- Accurately scanning and bagging merchandise, verifying prices, and ensuring correct change
- Basic understanding of store products, promotions, and sales policies to assist customers effectively
- Efficiently processing transactions while maintaining fast-paced checkout process
- Following cash handling procedures, including balancing cash drawer and adhering to security protocols.
Service Industry Worker
M & Y Cleaning Services
St.Cloud , FL
03.2015 - 12.2017
- Proficiency in various cleaning tasks, including vacuuming, mopping, dusting, polishing, and sanitizing surfaces in residential and commercial spaces
- Thoroughly cleaning and inspecting areas for dirt, dust, stains, and other imperfections, ensuring high-quality results and customer satisfaction
- Efficiently managing time and prioritizing tasks to complete cleaning assignments within designated timeframes and meet client expectations
- Providing friendly, courteous, and professional service to clients, addressing their needs, answering questions, and accommodating special requests
- Clear and effective communication with clients and colleagues, including discussing cleaning preferences, scheduling appointments, and conveying important information
- Identifying and resolving cleaning challenges, such as tough stains, delicate surfaces, or specific client requirements, with appropriate solutions and techniques
- Flexibility to work in various environments, including residential homes, offices, and commercial establishments, and adjusting cleaning methods to suit different spaces and surfaces
- Collaborating with team members to divide tasks, coordinate schedules, and ensure efficient and thorough cleaning of large or complex spaces
- Maintaining cleanliness and orderliness in cleaning equipment, supplies, and workspaces, and keeping track of cleaning schedules and client preferences
- Ability to perform physical tasks such as standing, bending, lifting, and carrying cleaning equipment and supplies for extended periods
- Following safety protocols and procedures to prevent accidents and injuries during cleaning operations, including proper use of cleaning chemicals and equipment
- Taking initiative to identify areas that require cleaning attention, suggesting improvements in cleaning procedures, and providing proactive customer service.
- Increased production efficiency by streamlining processes and implementing time-saving strategies
- Established strong working relationships with clients through excellent communication skills, fostering long-term partnerships built on trust
Education
Associates of Arts -
Valencia College
Kissimmee, Florida 01.2014 - 2018.05
High School Diploma -
Saint Cloud High School
Saint Cloud, Florida 05.2001 -
Skills
Map reading and navigation skills
undefinedAdditional Information
Available for any specific shifts, hours or holidays needed to work.
Timeline
Route Sales Representative
Frito-Lay
08.2023 - 10.2023
Medical Equipment Delivery Driver/Medical Equipment Installer
Orlando Medical Rentals
10.2022 - 01.2024
Lot Associate/Cashier/Paint Department Sales Associate
The Home Depot
02.2018 - 09.2022
Service Industry Worker
M & Y Cleaning Services
03.2015 - 12.2017
Associates of Arts -
Valencia College
01.2014 - 2018.05
High School Diploma -
Saint Cloud High School
05.2001 -
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