Raymond Goyette
Granville,Massachusetts
Summary
Proactive Outside Salesman with thirteen years of experience in the construction sales industry. Committed to providing excellent and personalized customer service. Effective at closing sales, negotiation and leading teams through fantastic customer service skills and sales growth.
Overview
10
10
years of professional experience
Work History
Regional Outside Sales Account Manager
Rexel USA
Taunton, MA
04.2021 - Current
- In the first year grew region over 500%
- Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
- Maintain, negotiate and renew Special Pricing Agreements for general stock and customer specific projects with manufacturers.
- Canvas and cold call for potential customers and energy upgrade oprtunities.
- Manage an account base of 30 -40 medium to large union contractors and facilities.
- Meet and exceed quarterly sales forecasting for top line and GP%
- Manage four individual project departments covering six regions throughout New England. Review final BID and BUY requests for all Lighting, Gear and Medium voltage quotations before presenting to customers.
- Review and negotiate all legal blanket and job specific purchase order terms for all large and super contractors in and doing business in New England.
- Set goals, milestones and train counter sales / inside sales and project quotation specialists within my zone.
- Established new accounts through cold calling and personal visits to potential customers.
- Contacted new and existing customers to discuss ways to meet needs through specific products and services.
Regional Outside Sales Representative
US Electrical Services
Springfield, MA
03.2016 - 04.2021
- Utilize cold calling to build a 30+ account package of electrical contractors and facilities
- Build imply and execute an aggressive business model targeting energy projects in the C&I space
- Maintained routine communication with clients to assess overall satisfaction, resolve complaints and promote new offerings.
- Successfully manage two separate account packages of 30+ accounts each throughout New England
- Performed cold-calling and follow-ups with leads to secure new revenue.
- Forged and nurtured impactful relationships with customers to cultivate loyalty.
- Conducted on-site product demonstrations to highlight features, answer customer questions and redirect concerns toward positive aspects.
Salesperson
Granite City Electric Supply
Springfield, MA
01.2013 - 03.2016
- Worked to build relationships with customers and built potential for additional sales.
- Offered each customer top-notch, personal service to boost sales and customer satisfaction.
- Engaged customers in social conversations to create pleasant and easy shopping experience.
- Listened to clients and introduced solutions to satisfy business and personal needs.
- Developed and implemented a VMI program with 15 active customers
Education
Associate of Science - Automotive Electrical Diagnostics
Universal Technical Institute of Massachusetts
Norwood, MA06.2008
High School Diploma -
Nashoba Valley Technical High School
Westford05.2005
Skills
- Pricing Structures
- Prospecting and Cold Calling
- Sales Planning and Implementation
- Corrective Actions
- Customer Service and Assistance
- Financial Management
- Purchasing and Procurement
- Lean Manufacturing and Design
- Systems Implementations
- Labor Costs
- Sales Goals
- Bid Request Management
- Product Demonstration
Timeline
Regional Outside Sales Account Manager
Rexel USA
04.2021 - Current
Regional Outside Sales Representative
US Electrical Services
03.2016 - 04.2021
Salesperson
Granite City Electric Supply
01.2013 - 03.2016
Associate of Science - Automotive Electrical Diagnostics
Universal Technical Institute of Massachusetts
High School Diploma -
Nashoba Valley Technical High School
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