Raymond Graham
Uber Eats Driver
Waukegan,IL
Summary
Highly motivated Sales Associate with extensive customer service and sales experience. Outgoing sales professional with track record of driving increased revenue, improving buying experience and elevating company profile with targeted markets. Consistently recognized for sales performance and excellence in customer service. Highly experienced Sales Associate known for exemplary team-building and project oversight skills. Gifted at working with all types of personalities. Performance history of developing strong collaborative relationships and delivering impressive results.
Overview
4
4
years of professional experience
3
3
years of post-secondary education
Work History
Sales Associate
Shoe MGK
Waukegan, IL
02.2019 - 08.2021
- Helped customers locate products and checked store system for merchandise at other sites.
- Engaged with customers to build rapport and loyalty.
- Accurately processed POS transactions, returning coin, currency, payment cards and receipts to customers.
- Enhanced product presentation and promotional material displays, working alongside retail representatives.
- Answered customer questions about sizing, accessories and merchandise care.
- Organized racks and shelves to maintain store visual appeal, engage customers and promote specific merchandise.
- Prepared merchandise for sales floor by pricing or tagging.
- Maintained records related to sales, returns and inventory availability.
- Maintained customer satisfaction with quick and professional handling of product returns.
- Maintained calm demeanor and professionally managed issues in busy, high-stress situations.
Cashier
Target
Highland Park, IL
11.2017 - 05.2018
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer refunds and exchanges according to established guidelines.
- Welcomed customers and helped determine their needs.
- Tallied cash drawer at beginning and end of each work shift.
- Collected and authorized payments of guests.
- Worked closely with shift manager to solve problems and handle customer concerns.
Cashier
Olivers Chicken
Gurnee, IL
10.2016 - 11.2017
- Answered questions about store policies and addressed customer concerns.
- Helped customers complete purchases, locate items and join reward programs.
- Greeted customers entering store and responded promptly to customer needs.
- Processed customer refunds and exchanges according to established guidelines.
Education
High School Diploma -
Waukegan High Shool
Waukegan, IL 08.2014 - 07.2017
No Degree - Auto Engineer
College of Lake County
Grayslake, IL 05.2001 -
No Degree - Computer Art Design
College of Lake County
Grayslake, IL 05.2001 -
Skills
Stocking and replenishing
Sales trends
Sales training
Exceptional customer service
Upselling
Merchandising understanding
Multi-tasking strength
Cash Handling
Expert in [Subject]
Relationship building
[Type] product knowledge
Excellent people skills
Problem-solving skills
Social perceptiveness
Professional demeanor
Point of sale operation
Sales expertise
Client Service
Adapt to diverse groups
Timeline
Sales Associate
Shoe MGK
02.2019 - 08.2021
Cashier
Target
11.2017 - 05.2018
Cashier
Olivers Chicken
10.2016 - 11.2017
High School Diploma -
Waukegan High Shool
08.2014 - 07.2017
No Degree - Auto Engineer
College of Lake County
05.2001 -
No Degree - Computer Art Design
College of Lake County
05.2001 -