Summary
Overview
Work History
Education
Skills
Certification
References
Timeline
Generic

Raymond Holguin

Las Cruces,NM

Summary

Flexible hard worker ready to learn and contribute to team success have 8 years 10 months in Retail in a grocery store strive to make sure my customers have 100 % customer service.I will go out of my way to help customers with their problems.I will explain to customers with a solution to the problem's have 5 years in computer support analyst experience with certification certificates in Networking,Windows,Pc Maintenance.

Overview

15
15
years of professional experience
1
1
Certification

Work History

Computer Support Specialist

Dona Ana Community College
Las Cruces, NM
08.2016 - 11.2020
  • Installing software
  • Removing software
  • Updating monitor versions
  • Freeze computers with defreeze program
  • Thaws computer with defreeze program
  • Testout the projectors
  • Remote desktop all computers in the class room

Courtesy Clerk

Albertsons
Las Cruces, NM
02.2006 - 11.2014
  • Packaged or bagged purchases and assisted customers with in-vehicle loading.Collect shopping carts from parking lot to maintain cleanliness.
  • Escorted customers to desired merchandise location.
  • Delivered exceptional customer service by greeting customers and directing to desired items.
  • Shared detailed information regarding options to help customers make decisions.
  • Assisted customers with price checks, lifting heavy items and addressing other inquiries.
  • Displayed strong telephone etiquette, effectively handling difficult calls.
  • Maintained store cleanliness and sanitation through Restrooms and Store.

Education

Associates of Computer Technology - Computer Support Specialist

New Mexico State University - Dona Ana Community College
Las Cruces, NM
12.2020

Certificate - Veterinary Assistants

Eastern New Mexico University - Roswell
Roswell, NM
07.2005

Skills

  • Installing operating systems
  • Uninstalling software
  • Installing software
  • Updating Software
  • Taking apart a computer
  • Setting up a virtual computer
  • Identifying computer parts
  • Resetting the bios password if locked out
  • Reinstalling gaming operating Systems
  • setting up wireless printers
  • Setting up printers directly without wireless connection
  • Setting up a wireless network connection

Certification

  • Pc maintenance & Repair
  • Network Security
  • Windows

References

1. James LeNoir

575-525-8662

Friend

2. Susana Frias

575-642-8190

Friend

3. Gene HoneyCutt

575-652-7373

Dona Ana Community College

Computer Support Supervisor

4. Antonio Zapata

575-313-2373

Friend

Timeline

Computer Support Specialist

Dona Ana Community College
08.2016 - 11.2020

Courtesy Clerk

Albertsons
02.2006 - 11.2014

Associates of Computer Technology - Computer Support Specialist

New Mexico State University - Dona Ana Community College

Certificate - Veterinary Assistants

Eastern New Mexico University - Roswell

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Raymond Holguin