Raymond Kastle
Saint Clair,MO
Summary
Proven leader with a track record of enhancing employee performance and customer satisfaction at MESA Moving Systems. Skilled in coaching, strategic thinking, and problem-solving, with a knack for innovation and adaptive learning. Successfully implemented quality assurance measures and training programs, significantly boosting organizational efficiency and effectiveness.
Experienced with developing and executing comprehensive training programs. Utilizes innovative approaches to enhance quality and performance metrics. Strong understanding of team dynamics and process improvement methodologies.
Team-oriented self-starter bringing 31 years in training, staff development, management and human resources. Exceptional communication, analytical and organizational skills.
Overview
28
28
years of professional experience
Work History
Manager - Training and Quality
MESA Moving Systems
09.2024 - Current
- Enhanced employee performance by developing and implementing comprehensive training programs.
- Mentored junior staff members through one-on-one coaching, goal-setting exercises, and career development planning sessions.
- Evaluated training program effectiveness using metrics such as learner feedback, knowledge assessments, and skill application tests.
- Created customized learning plans tailored to individual employees'' needs, boosting overall skill levels within the organization.
- Increased customer satisfaction ratings by implementing rigorous quality assurance measures across all departments.
- Developed strong relationships with external vendors to source relevant training materials at cost-effective prices.
- Championed change management initiatives by creating effective communication strategies that supported organizational transformation efforts.
- Optimized resources by effectively managing budgets, timelines, and personnel allocations for all training initiatives.
Local Operations/Warehouse
A-Mrazek Moving Systems Inc.
03.2021 - 09.2024
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
- Excellent communication skills, both verbal and written.
- Demonstrated respect, friendliness and willingness to help wherever needed.
- Assisted with day-to-day operations, working efficiently and productively with all team members.
- Managed time efficiently in order to complete all tasks within deadlines.
- Demonstrated strong organizational and time management skills while managing multiple projects.
Quality Control Manager/Operations
Fry-wagner Moving & Storage
05.2011 - 03.2021
- Followed quality standards and procedures to minimize errors and maximize customer satisfaction.
- Collaborated with cross-functional teams to identify potential areas of improvement in production processes, leading to enhanced product quality.
- Spearheaded root cause analysis investigations when needed, determining underlying issues and recommending appropriate fixes.
- Participated in regular management review meetings, providing updates on quality control performance and suggesting areas for improvement.
- Updated quality control standards, methods, and procedures to meet compliance requirements.
- Streamlined quality control processes, resulting in increased efficiency and reduced costs.
- Conducted regular training sessions for staff to uphold and exceed quality standards.
- Scheduled and chaired quality review meetings to review effectiveness of performance mitigating risk, improving throughput and achieving customer satisfaction.
Warehouse Manager
A-Mrazek Moving Systems Inc.
08.1997 - 05.2011
- Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
- Cleaned and maintained warehouse in compliance with OSHA safety standards.
- Maintained a safe work environment by enforcing strict adherence to OSHA guidelines and company policies.
- Oversaw upkeep of equipment and physical condition of warehouse, identifying and ordering needed repairs, renovations, and replacements.
- Increased warehouse efficiency by implementing new inventory management systems and procedures.
- Coordinated with vendors to verify timely delivery of materials and supplies, avoiding delays.
- Developed and implemented policy and procedure updates to improve workflow and productivity.
Education
Bachelor of Arts - Interdisciplinary Studies
Central Methodist University
Fayette, MO05-1995
High School Diploma -
Pacific High School
Pacific, MO05-1990
Skills
- Effective leadership
- Coaching and mentoring
- Innovation and creativity
- Strategic thinker
- New hire on-boarding
- Adaptive learning
- Leadership training
- Training oversight
- Customer service
- Problem-solving
- Attention to detail
- Effective communication
Languages
English
Interests
- Cooking
- I enjoy cooking for friends and family gatherings
- Gym Workouts
- Team Sports
- I participate in a variety of outdoor recreational activities
- Camping
- Participate in Hiking and Biking, as recreational activities to maintain physical fitness
Timeline
Manager - Training and Quality
MESA Moving Systems
09.2024 - Current
Local Operations/Warehouse
A-Mrazek Moving Systems Inc.
03.2021 - 09.2024
Quality Control Manager/Operations
Fry-wagner Moving & Storage
05.2011 - 03.2021
Warehouse Manager
A-Mrazek Moving Systems Inc.
08.1997 - 05.2011
Bachelor of Arts - Interdisciplinary Studies
Central Methodist University
High School Diploma -
Pacific High School
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