Summary
Overview
Work History
Education
Skills
Additional Information
Timeline
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Raymond Liebenguth

Lorain,OH

Summary

Passionate about promoting lasting customer satisfaction by delivering quality service and unparalleled support. Proficient in customer service best practices and related options. Strong leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Uses independent decision-making skills and sound judgment to positively impact company success.

Overview

6
6
years of professional experience

Work History

Customer Service Representative

Daikin Comfort Technologies
09.2018 - Current
  • Handle customer inquiries and suggestions courteously and professionally
  • Answer customer telephone calls promptly to avoid on-hold wait times
  • Offer advice and assistance to customers, paying attention to special needs or wants
  • Accomplish multiple tasks within established timeframes
  • Demonstrates high standard of professional ethics, attitudes and values.
  • Communicate effectively and work collaboratively in teams
  • Provide ongoing support to team members through mentoring and training

Education

Associate of Applied Science - Computer Maintenance And Networking

Lorain County Community College
Elyria, OH
09.2017

Skills

  • Customer Service
  • Problem-solving abilities
  • Active Listening
  • Critical Thinking

Additional Information

Volunteer assistant coach with Sheffield-Sheffield Lake Youth Baseball Association

Timeline

Customer Service Representative

Daikin Comfort Technologies
09.2018 - Current

Associate of Applied Science - Computer Maintenance And Networking

Lorain County Community College

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Raymond Liebenguth