Raymond Lopez
Bilingual Customer Service Professional focused on client satisfaction and safety. Delivered exceptional support through effective communication and problem-solving skills. Committed to enhancing client experiences in every interaction.
Work History
Lyft Driver
5 Years 3 Months- Ensured client satisfaction and safety throughout the contracted travel.
- Maintained vehicle cleanliness and compliance with safety regulations to ensure passenger comfort.
- Provided excellent customer service by maximizing time efficiency and tending to customer needs.
- Communicated effectively with passengers to address inquiries and enhance overall ride experience.
Sales Manager
4 Years 8 Months• Setting goals for performance and deadlines in ways that comply with company's plans and visions.
• Organizing workflow and ensuring that employees understand their duties or delegated tasks.
• Monitoring employee productivity and providing constructive feedback and coaching.
• Maintaining excellent sales figures and metrics.
Clerical Assistant
3 Years 6 Months• Answered telephones, scheduled appointments.
• Provided support for secretarial staff, including but not limited to faxing and filing.
• Processed incoming mail and distributed to appropriate departments efficiently.
Massage Therapist
7 Years 2 Months• Treat clients in professional settings or travel to clients' offices or homes.
• Consulted with clients to determine massage needs and special requests.
• Recommended special techniques and different types of massages for particular needs.