Hi, I’m
KAREN RAMIREZ
Summary
Hardworking Driver with expertise providing excellent transportation services. Engaging and pleasant personality with safe and accident-free driving record.
Overview
15
years of professional experience
Work History
Company
Lyft Driver
09.2016 - Current
Job overview
- Demonstrated strong knowledge of geography and local roads for optimal route selection.
- Utilized GPS and other navigation tools to plan routes and stay on schedule.
- Obtained signatures from customers upon delivery of goods.
Company
Uber Driver
09.2016 - Current
Job overview
- Delivered services to customer locations within specific timeframes.
- Worked flexible hours across night, weekend, and holiday shifts.
- Learned and adapted quickly to new technology and software applications.
SCI Courier Driver
Courier Driver
01.2011 - 09.2018
Job overview
- Established lasting relationships with customers by delivering packages on time, interacting professionally, and responding promptly to questions.
- Handled sensitive documents securely, maintaining confidentiality and protecting client information.
- Kept vehicles clean and well-maintained, ensuring reliable performance for daily use.
- Provided exceptional customer service by addressing inquiries professionally and resolving issues promptly.
- Utilized GPS technology for precise navigation, minimizing delays and optimizing route planning.
- Tracked delivery status and updated customers for expected delivery time.
- Escalated issues to supervisor for immediate remediation.
- Negotiated preferred parking spaces at high-volume locations for expedited pick-up/delivery processes.
- Operated vehicle safely in highly congested areas with no traffic violations.
- Followed company policies and procedures during shift.
- Performed walk around on delivery vehicle before beginning shift to verify correct and safe operating order.
Home Depot
Cashier
03.2009 - 01.2011
Job overview
- Answered questions about store policies and addressed customer concerns.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Proactively addressed long lines by opening additional registers when necessary, enhancing customer experience.
- Helped customers complete purchases, locate items, and join reward programs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Maintained current knowledge of store promotions and highlighted sales to customers.
- Welcomed customers and helped determine their needs.
- Performed cash, card and check transactions to complete customer purchases.
Education
Masters Trucking AcademyGardena, CA
Commercial Driver from Commercial Driver
02.2024
Los Angeles High SchoolLos Angeles, CA
High School Diploma
06.2004
Skills
- Route Determination
- Appointment Scheduling
- Route Planning
- Safe Driving Practices
- Passenger Safety
- Patience and understanding
- Traffic Law Observation
- Fluent in Spanish
- Clean Driving Record
- Navigational Systems and GPS
- Adaptable driving techniques
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Lyft Driver
Company
09.2016 - Current
Uber Driver
Company
09.2016 - Current
Courier Driver
SCI Courier Driver
01.2011 - 09.2018
Cashier
Home Depot
03.2009 - 01.2011
Masters Trucking Academy
Commercial Driver from Commercial Driver
Los Angeles High School
High School Diploma
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