Raymond Mendez
Keller,TX
Summary
DIsciplined, Growing individual looking for a company i can not just do work with but as well do life with. I am a strong believer
in cultivating and building company culture , and sculpting together as a team ... As the Alchemist says "all is one, one is all"
I've endured much pain through out the years and i have learned there is no easy way out, i have faced fears and achieved courage and goals , I believe this is what separates myself from others. Giving up is not an option without giving everything within my control to my fullest potential .I am not looking for a 6 month job I am searching for my career.
Overview
4
4
years of professional experience
1
1
Certification
Work History
Sales Representative
Freedom Forever
02.2023 - Current
- Trained and mentored new sales representatives using competitive strategys
- Retained excellent client satisfaction ratings through outstanding service Experience, and repetitive Follow ups.
- Developed and maintained comprehensive understanding of products, services and competitors to enhance sales presentations.
- Developed , studied and implemented sales strategies to increase profits.
- Used customer market insights to develop innovative sales strategies to increase sales.
- Generated weekly and monthly reports on sales performance to provide recommendations to meet sales goals.
- Engaged in friendly conversation with customer to better uncover individual pain and solution needs.
- Listened to customer necessitys and desires to identify and recommend optimal products.
- Delivered knowledgable professional responses to customers by telephone and door to door, going above and beyond to serve needs.
- Developed strong rapport with customers and created positive impression of business.
- Used in-store system to locate inventory and place special orders for customers "specialized needs".
- Study Behavioral Psychology and Sales psychology daily
Ramp Agent
Worldwide Flight Services
11.2021 - 02.2023
- Increased work efficiency Though Proper team communication.
- Maintained clean, orderly work environment free of hazards using structure.
- Trained new employees using competitive tactics and expectation models.
- Loaded and unloaded materials onto and off of trucks for fast shipment.
- Drove forklifts, pallet jacks and other equipment to move materials.
Sales Representative
Jiffy Lube
03.2020 - 05.2021
- Stocked merchandise, clearly labeling items, and arranging according to item number.
- Volunteered for extra shifts during holidays and other busy periods to alleviate staffing shortages .
- Provided exceptional services and pleasant shopping experiences to retail customers using consequence based questions and true passion for excellent service.
- Took my company to 1st place store in Texas in the most items sold with 120% selling rate per customer (+1.2 items sold per car min.)
- Creative Communication Skills
Crew Shift Leader
McDonald's
10.2019 - 04.2021
- Distributed necessary tasks and duties during each shift.
- Supervised team members and oversaw effective and efficient completion of job duties.
- Quickly and efficiently resolved complaints and escalated issues.
- Educated crew workers on quality standards throughout construction process.
- Facilitated disciplinary action when necessary.
Car Technician
Jiffy Lube
05.2020 - 03.2021
- Replaced damaged, missing, or defective parts with new and refurbished components Properly and Neatly.
- Performed diagnostic and troubleshooting procedures to find and identify root causes of mechanical issues.
- Trained and coached junior employees on procedures for completing various types of repairs and maintenance on cars .
- Serviced vehicles according to OEM recommended maintenance schedules for oil changes, engine tune-ups and fluid changes.
- Analyzed and located malfunctions in brakes, motors, switches, and control systems.
- Repaired and replaced worn and damaged components.
- Retained accurate records of purchases, titles and sales.
Education
High School Diploma -
Excelsior College
Albany, NY05.2021
Skills
- Customer Rapport Building
- Inbound and Outbound Leads
- Pipeline structured
- Prospecting Skills
- Consultative Selling Techniques
- Information Updates and Study
- Automotive Knowledge
- Prioritizing Workflows
- Persuasive Techniques
- Upselling Techniques
- Crew Leadership
Certification
- Certified Forklift operator, Worldwide Flight Services
- Certified lube Tech, Jiffy Lube
- Certified Food Handler, Slim Chickens
- Solicitors License
Languages
Spanish
Professional Working
English
Native or Bilingual
Timeline
Sales Representative
Freedom Forever
02.2023 - Current
Ramp Agent
Worldwide Flight Services
11.2021 - 02.2023
Car Technician
Jiffy Lube
05.2020 - 03.2021
Sales Representative
Jiffy Lube
03.2020 - 05.2021
Crew Shift Leader
McDonald's
10.2019 - 04.2021
High School Diploma -
Excelsior College