RAYMOND MOORE
Pittsburgh,PA
Summary
Dynamic Director of Education and Outreach with 12 years of experience enhancing community development through strategic partnerships and compliance monitoring. Proven track record in designing impactful Fair Housing initiatives and training programs that optimize resource utilization and drive engagement among community stakeholders.
Overview
1
1
Certification
27
27
years of professional experience
Work History
Director of Education and Outreach
Fair Housing Partnership of Greater Pittsburgh
Pittsburgh, PA
08.2014 - Current
- Developed and delivered comprehensive training programs for staff and participants to enhance knowledge and skills in Fair Housing principles.
- Design and implement Fair Housing Education and Outreach events
- Oversaw training and development of outreach staff at a center for independent living in West Virginia, fostering effective community engagement and support initiatives.
- Develop and organize the Annual Fair Housing Month events
- Acted as a Fair Housing Liaison to both state and local governments, providing advice and guidance on housing issues.
- Monitored community development activities, ensuring compliance with FHA program and funding requirements for optimal fund utilization.
Account Manager
Thermofisher Scientific
Pittsburgh, PA
10.2012 - 01.2014
- Facilitated client purchases of laboratory equipment to meet specific needs
- Identified market opportunities to enhance Thermo Fisher's competitive positioning
- Executed targeted activities to advance Thermo Fisher's annual initiatives
Assistant Director of admissions
Argosy University
Pittsburgh, PA
06.2008 - 02.2012
- Provided prospective students with detailed information on degree programs
- Guided prospective students through enrollment process to ensure smooth transition
- Connected with students to identify their educational goals and facilitate the enrollment process by assessing needs and qualifications
Senior Business Development Specialist
PNC Bank
Pittsburgh, PA
01.2007 - 04.2008
- Developed business development programs that acquired new relationships, cross-sold existing ones, and retained targeted clients for line of business(s).
- Formulated a business plan enabling small business owners to secure funding for commercial real estate acquisitions.
- Evaluated business loan applicants in order to develop information and data necessary to make sound judgments relative to the applicant's credit risk
- Monitored the use of commercial funding to ensure the recipient was in compliance with stated use.
- Worked with local real estate investors to leverage existing capital to acquire more property for both improvement and housing development
- Identified and referred CRA opportunities for evaluation by the market CRA Department.
Business Development Officer
S&T BANK
Pittsburgh, PA
10.2005 - 06.2006
- Secured new business relationships through targeted prospecting activities
- Analyzed customer and prospect bank statements to recommend tailored treasury management products
- Optimized customer account balances to mitigate fees and enhance customer benefit
Business Banking Specialist I
PNC BANK
Pittsburgh, PA
12.2003 - 10.2005
- Managed the relationship with a portfolio of business customers to ensure satisfaction and retention
- Originated loans based on needs of new and existing customers to support business development
- Act in an advisory capacity for both business customers and prospects
- Identified potential clients for business partnerships
Business Banking Client Services II
PNC BANK
Pittsburgh, PA
07.2003 - 12.2003
- Resolved complex escalated issues to improve customer satisfaction for Business Bankers and clients
- Supported Business Banking Specialists with in-depth knowledge and guidance
- Answered complex inquiries across diverse bank product lines and services
Business Banking Outbound
PNC BANK
Pittsburgh, PA
03.2001 - 07.2003
- Presented and solicited business banking products to meet client needs
- Recommended appropriate business products based on customer needs analysis
- Executed daily responsibilities with precision in a timely manner.
- Contributed innovative ideas and solutions to enhance team performance and outcomes.
- Worked successfully with a diverse group of coworkers to accomplish goals and address issues related to our products and services.
Outbound Telesales
MELLON BANK
Pittsburgh, PA
08.1999 - 09.2000
- Promoted banking products to increase client engagement
- Answered account information inquiries to enhance customer understanding
- Addressed customer inquiries to resolve issues and improve satisfaction
Education
Master's Degree - Public Health
Argosy University
Pittsburgh, PA04-2015
Bachelor of Arts & Sciences - French, Biology, Business, Chemistry
University of Pittsburgh
Pittsburgh, PA12-1998
Skills
- Fair Housing policy
- Training design
- Program facilitation
- Program evaluation
- Regulatory compliance
- Community engagement
- Client relationship management
Personal Information
Title: Director of Education and Outreach
Certification
National Fair Housing Alliance August 2014 Fundamentals of Fair Housing and Rental Investigations, Fair Housing Accessibility First April 2015 Design and Construction Requirements and Enforcement, John Marshall Law School April 2016 Fair Housing Investigation, National Fair Housing Alliance November 2016 Financial and FHIP Management of a Full-Service Fair Housing Organization, Recipient of the 2026 Pittsburgh Courier Men of Excellence Award, Credit Training 101 & 201
Accomplishments
- The Pittsburgh Courier's Men of Excellence Award 2026
Timeline
Director of Education and Outreach
Fair Housing Partnership of Greater Pittsburgh
08.2014 - Current
Account Manager
Thermofisher Scientific
10.2012 - 01.2014
Assistant Director of admissions
Argosy University
06.2008 - 02.2012
Senior Business Development Specialist
PNC Bank
01.2007 - 04.2008
Business Development Officer
S&T BANK
10.2005 - 06.2006
Business Banking Specialist I
PNC BANK
12.2003 - 10.2005
Business Banking Client Services II
PNC BANK
07.2003 - 12.2003
Business Banking Outbound
PNC BANK
03.2001 - 07.2003
Outbound Telesales
MELLON BANK
08.1999 - 09.2000
Master's Degree - Public Health
Argosy University
Bachelor of Arts & Sciences - French, Biology, Business, Chemistry
University of Pittsburgh