Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Raymond O'Brien

Lansing,IL

Summary

Graduated High School with a 3.17 GPA as a Student Athlete. Grew up in Napa Valley where there was much room to grow as an individual with great customer service. Always able to go above and beyond with accommodating to customer/patient needs. Takes pride and joy while employed. Fast learner and able to adapt to any kind of area of the work field.

Overview

4
4
years of professional experience

Work History

Valet Attendant

CPA Valet
08.2021 - 06.2023
  • Delivered guest vehicles smoothly and met diverse needs of valet customers.
  • Recorded make, model and exact location of each parked vehicle for easy retrieval.
  • Parked and retrieved cars carefully to prevent damage and avoid delays.
  • Welcomed arriving guests and explained car retrieval procedures.
  • Established positive guest relationships through consistent delivery of excellent customer service.

Valet Attendant

Kaiser Permanente
11.2021 - 02.2022
  • Established positive guest relationships through consistent delivery of excellent customer service.
  • Assisted patients to appointments if needed to be after valet service.
  • Directed COVID-19 testing site when the first round of COVID had went around.
  • Maintained PPE protocol while on Kaiser's property.


Bellman/Housekeeping Room Attendant

Senza Hotel
09.2019 - 06.2021
  • Replaced used towels and other bathroom amenities such as shampoo, paper towels, and soap.
  • Completed pre-cleaning duties by setting up cleaning carts with fresh linens, cleaning supplies, and requested guest supplies.
  • Hand-dusted and wiped down office furniture, fixtures, and window sills to keep areas clean and comfortable.
  • Used chemicals by following safety protocols and procedures to avoid burns and injuries.
  • Disposed of trash and recyclables each day to avoid waste buildup.
  • Removed bed sheets and towels from rooms and pre-treated stains to maintain and restore linen condition.

Education

High School Diploma -

Vintage High School
Napa, CA
06.2018

Skills

  • [Spanish] Fluency
  • Multitasking and Organization
  • Cash Handling
  • Guest Assistance
  • Problem-Solving
  • Team Collaboration
  • Punctual and Reliable
  • Customer Service
  • Customer Communication
  • Customer Service and Support

Languages

Spanish
Native or Bilingual

Timeline

Valet Attendant

Kaiser Permanente
11.2021 - 02.2022

Valet Attendant

CPA Valet
08.2021 - 06.2023

Bellman/Housekeeping Room Attendant

Senza Hotel
09.2019 - 06.2021

High School Diploma -

Vintage High School

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Raymond O'Brien