RAYMOND RAMSARAN
Summary
QA Compliance Associate with a strong foundation in banking compliance, specializing in executing quality assurance tests and ongoing reviews. Proven ability to analyze data from multiple sources, identify compliance trends, and communicate findings to stakeholders, ensuring adherence to regulatory standards and operational efficiency.
Overview
20
20
years of professional experience
Work History
QA Compliance Associate
Metropolitan Commercial Bank
07.2022 - 10.2025
- Executed quality assurance tests to ensure monitoring and testing program aligned with firm's standards and procedures
- Performed ongoing QA reviews of the functions mentioned, to ensure controls/standards are met
- Questioned and investigated the reliability and integrity of data, the validity of conclusions and the appropriateness of assumptions made
- Identified key issues and trends, reporting summary results effectively to key stakeholders
- Analyzed data from multiple sources, documented findings systematically, and presented results to respective departments
- Reviewed tests executed by peers for accuracy and adherence to test procedures
- Facilitated communication of results to accountable executives and compliance officers
- Managed testing schedules to ensure all tasks and reporting are completed within established timeframes
- Partnered with monitoring & testing operational risk and compliance managers, and business stakeholders involvement in departmental projects particularly in relation to the review and development of the annual monitoring and testing plan
- Performed testing analysis related to compliance related consumer complaints
- Under the leadership of a team leader, executed targeted monthly, quarterly annual monitoring/testing for both enterprise-wide operating standards and consumer compliance requirements
Legal Compliance Analyst
Newtek Small Business Finance
03.2018 - 01.2021
- Evaluated and reviewed all closed loans, confirming that credit and closing files are complete and in compliance with Newtek Small Business Finance's and Small Business Administration (SBA) rules and regulations
- Consulted and answered lead counsel's questions regarding ongoing projects, and questions regarding Small Business Administration (SBA) audits.
- Ensured various searches such as Patriot, Caviors and OFAC searches are performed in accordance with SBA policies
- Performed compliance with relevant SBA monitoring policies, procedures and ensure applicable regulations are followed.
- Coordinated with Newtek departments to document and update loan files for SBA annual regulatory audits
- Analyzed disbursement of loans and fees assessed at closing, confirming documentation for loan file inclusion
- Communicated with closing attorneys, paralegals, underwriters, loan closers, business service specialists, title companies and insurance companies for documentation required to complete firm's electronic file internal database (Filevault) and hard copy files
- Experienced in managing and preparing for regulatory exams as well as answer questions posed by examiners and auditors.
- Conducted thorough due diligence to assess compliance and risk. and investigations
- Performed AML screening and KYC/EDD reviews on prospects and new/existing customers in accordance with the Lender's policies and procedures
- Reviewed Paycheck Protection program loan documentation and files in preparation for audit
- Trained and guided junior staff
Legal Compliance Paralegal
Morgan Stanley - Legal and Compliance - (Contractor)
02.2017 - 06.2017
- Reviewed ISDA Master agreements, Guarantees, Prime Brokers agreements other various types of financial agreements on the firm's document management program DocPoint
- Worked closely with the Investment Bank Legal Team, IT as well as a team of ISDA documentation professionals for linking and uploading guarantees and ISDA agreements
- Uploaded and maintained documents in legal document system Gtracker, ensuring accuracy and accessibility for legal team.
- Updated attorney's Excel spreadsheet with comprehensive review notes to facilitate informed decision-making.
- Documented and tracked work in progress for attorney and Project Manager, providing clear visibility into project status.
Mortgage Content Tester / Analyst
KPMG - (Contractor)
12.2015 - 07.2016
- KPMG provided advisory services to SunTrust for testing under the National Mortgage Settlement (NMS) Agreement. SunTrust conducted quarterly testing of the 304 servicing standards defined within the agreement. The NMS agreement outlined thirty-four prescribed metric tests that SunTrust monitored for the implementation of the new servicing standards.
- Reviewed and analyzed loans per NMS agreement metric guidelines to ensure compliance with servicing standards
- Validated and analyzed metric data points across in-flight, loss mitigation, and other work streams, enhancing understanding of foreclosure, bankruptcy, Hamp, Non-Hamp, and repayment/forbearance processes
- Tested loans on Adobe Acrobat following established metrics test plan to support accurate assessment of servicing practices
- Collaborated on various projects during the testing phase to ensure thorough examination of loan standards.
- Assisted with analysis, development, maintenance, and enhancement of workflow/processes to improve efficiency within the dept.
Mortgage Processor
SunTrust - (Contractor)
06.2014 - 09.2015
- Processed active mortgage bankruptcy accounts in a timely and thorough manner.
- Monitored status of active mortgage bankruptcy accounts, ordering necessary supporting documentation to ensure compliance and timely processing.
- Led/participated in quality control audits to ensure adherence to federal, state and local bankruptcy laws, internal compliance standards, investor insurer and agency guidelines.
- Reviewed proof of claim, Supplement 2s, bankruptcy plans and entered dismissals/discharges accordingly
- Prepared reaffirmation and Supplement 2 and forward to Counsel and court respectively
- Updated company systems, Fidelity (MSP) and Clarifire, with comments, questions for attorneys, codes, and actions to maintain accurate account records.
- Researched court electronic records via Acer and updated bankruptcy accounts
- Worked weekly suspense spreadsheet to determine if payments can be posted
- Contributed to achievement of supplement 2s, loan removals, and reaffirmation QA goals through effective collaboration and attention to detail.
Contract Paralegal Experience
Strategic Legal (Pfizer)
10.2008 - 02.2009
Contract Paralegal Experience
Tower Legal (JP Morgan)
08.2008 - 09.2008
Contract Paralegal Experience
Lexolution LLC (Davis and Gilbert)
01.2008 - 04.2008
Contract Paralegal Experience
Lexolution LLC (Hogan and Hartson)
06.2007 - 09.2007
Contract Paralegal Experience
Peak Paralegals (Paul Weiss Rifkind Wharton and Garrison)
09.2005 - 02.2007
- Assisted attorneys in electronic discovery production, collection, and analysis of corporate documents, including marketing reports, sales contracts, financial statements, and budget forecasts to support case preparation.
- Utilized Concordance software for e-discovery and Microsoft Access in the e-discovery stage of case involving pharmaceutical company
- Analyzed, reviewed, and coded electronic and multilingual documents, including financial statements, tax returns, tax transcripts, penny stock trades, and ISDA agreements to facilitate legal review.
- Supported the transfer, manipulation and analysis of data, in various format from outside clients, adverse parties, and other law firms
- Provided organizational and substantive support to associates and partners in the areas of document management, pleadings, motions, trial preparation and investigation
- Reviewed confidential documents for compliance with HIPAA legislation, ensuring protection of sensitive information.
- Experienced in the area of litigation practice from discovery to trial preparations
- Reviewed and updated documents pertaining to acquisition
Education
Diploma - Paralegal Studies
New York University
New York, NYBachelor of Arts - English Literature
Bernard M. Baruch College (CUNY)
New York, NYSkills
- Proficient in Microsoft Office, Adobe Acrobat, Kofax, Synergy, MSP, CLarifire, PLX, Pivot, Lexis/Nexis, Westlaw, World - Check, CaseMap, Desksite, Relativity, Concordance, Filevault and Summation
Personal Information
Title: Banking QA Compliance Associate
Timeline
QA Compliance Associate
Metropolitan Commercial Bank
07.2022 - 10.2025
Legal Compliance Analyst
Newtek Small Business Finance
03.2018 - 01.2021
Legal Compliance Paralegal
Morgan Stanley - Legal and Compliance - (Contractor)
02.2017 - 06.2017
Mortgage Content Tester / Analyst
KPMG - (Contractor)
12.2015 - 07.2016
Mortgage Processor
SunTrust - (Contractor)
06.2014 - 09.2015
Contract Paralegal Experience
Strategic Legal (Pfizer)
10.2008 - 02.2009
Contract Paralegal Experience
Tower Legal (JP Morgan)
08.2008 - 09.2008
Contract Paralegal Experience
Lexolution LLC (Davis and Gilbert)
01.2008 - 04.2008
Contract Paralegal Experience
Lexolution LLC (Hogan and Hartson)
06.2007 - 09.2007
Contract Paralegal Experience
Peak Paralegals (Paul Weiss Rifkind Wharton and Garrison)
09.2005 - 02.2007
Diploma - Paralegal Studies
New York University
Bachelor of Arts - English Literature
Bernard M. Baruch College (CUNY)