RAYMOND RODRIGUEZ
The Colony,TX
Summary
Dynamic leader with a proven track record at Catalyst Supplements, adept in market expansion and revenue growth. Excelled in customer service and project management, achieving 100% success in critical aviation operations for the Department of Defense. Skilled in Microsoft Office and staff development, demonstrating exceptional time management and strategic planning abilities.
Overview
9
9
years of professional experience
Work History
Owner Operator
Catalyst Supplements
The Colony , Texas
08.2024 - Current
- Conducted market research to identify new business opportunities.
- Provided leadership support for team members through coaching and mentorship programs.
- Identified potential risks associated with operations in order to minimize liabilities.
- Implemented successful business strategies to increase revenue and target new markets.
- Implemented campaigns and promotions to help with developing goods and services.
- Monitored financial performance of the business on a weekly basis to ensure fiscal responsibility.
- Delivered excellent customer service to clients and fellow employees.
- Used excellent verbal skills to engage customers in conversation and effectively determine needs and requirements.
Automotive Finance Manager
Hendrick Automotive Group
Frisco , TX
12.2023 - 08.2024
- Maintained a strong per-copy unit of $2,200 of gross per car deal.
- Maintained accurate records of all transactions related to auto finance services.
- Educated customers on the benefits and terms of vehicle financing options and extended service contracts.
- Collaborated with management to set financial policies, objectives, and strategies for the dealership.
- Developed and maintained strong relationships with banks, credit unions, and other financial institutions.
- Conducted periodic audits of financial transactions and contracts to ensure integrity and accuracy.
- Stayed abreast of lending regulations, industry trends and market rates.
Sales Consultant
Hendrick Automotive Group
Frisco , TX
09.2020 - 12.2023
- Top 5 performers at my dealership averaging 18 units a month.
- Listened to customers to understand needs and refer to optimal services.
- Greeted incoming customers and provided expert sales and service to drive revenue.
- Demonstrated products in effort to show potential buyers benefits and advantages and encourage purchases.
- Maintained knowledge of current promotions, exchange guidelines, payment policies and security practices.
- Maintained productive relationships with existing customers through exceptional follow-up after sales.
- Maintained client satisfaction ratings by offering proactive resolution ideas while driving actionable responses to questions, concerns or challenges.
Supervisor
Chick-Fil-A Inc
Plano, TX
03.2020 - 09.2020
- Trained and supervised front of house team members to maximize performance and meet daily objectives.
- Verified employee compliance with housekeeping, safety and sanitary requirements to protect team members and customers.
- Documented daily production levels, materials use and special incidents to keep management informed of all activities.
- Assigned task for daily success to employees.
- Ensured that customer satisfaction was the number one priority within our day to day operations.
Aviation Administrator
Department Of Defense
Norfolk, VA
12.2015 - 12.2019
- Successfully led key projects which resulted in 100% success in the launch and recovery of over 400 aircrafts during USS Dwight D.
- Eisenhower's work up period prior to deployment.
- Trained internal staff members on administrative processes, maintenance instructions and procedures to facilitate consistent and seamless ship operations.
- As my divisions repair parts petty officer, I tracked warehouse contents continually, maintained constant awareness of stock levels and performed formal inventory review between,.
- Led complete review of operational costs and potentially wasteful practices, resulting in minimal cost increases saving my department thousands of dollars for the fiscal year.
Education
BBA - Project Management
ECPI
Virgina Beach 10-2026
Skills
- Cash handling
- Customer service experience
- Hiring
- Managing
- Market
- Retail
- Safety
- Sales experience
- Time management
- Inventory management
- Retail operations management
- Microsoft Office expertise
- Project management abilities
- Staff training and development
Timeline
Owner Operator
Catalyst Supplements
08.2024 - Current
Automotive Finance Manager
Hendrick Automotive Group
12.2023 - 08.2024
Sales Consultant
Hendrick Automotive Group
09.2020 - 12.2023
Supervisor
Chick-Fil-A Inc
03.2020 - 09.2020
Aviation Administrator
Department Of Defense
12.2015 - 12.2019
BBA - Project Management
ECPI
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