Raymond Santos
New York,New York
Summary
Detail-oriented team player with strong organizational skills. Ability to handle multiple projects simultaneously with a high degree of accuracy, while balancing the responsibilities and demands of working in a larger team with multi-faceted goals and expectations.
Overview
7
7
years of professional experience
Work History
Digital Merchandiser, Toys & Games
Barnes & Noble.com
05.2021 - Current
- Developed cross-selling strategies and opportunities through independent research and familiarity with the product line, increasing average order values and overall profitability.
- Coordinated site updates in collaboration with web development team, ensuring accurate product information display across all platforms.
- Streamlined website navigation for enhanced user experience, resulting in reduced bounce rates and improved customer satisfaction.
- Pioneered new processes with higher efficiency for managing, integrating, and merchandising a daily flow of new items ready for sale.
Digital Merchandiser, Kids & Teen Books/Promotions Coordinator
Barnes & Noble.com
03.2019 - 05.2021
- Improved team productivity with regular communication and stepping to relieve heavy workloads when necessary, fostering a collaborative work environment.
- Enhanced operational workflows by organizing documentation systems and updating records accurately as needed.
- Managed project timelines for successful completion, ensuring milestones were met and deadlines were adhered to.
- Coordinated cross-functional teams, resulting in seamless project execution and enhanced outcomes.
Digital Merchandiser, Digital Audiobooks/Promotions Coordinator
Barnes & Noble.com
09.2017 - 03.2019
- Entered data, generated reports, and produced tracking documents.
- Improved team productivity with a willingness to learn and take on new responsibilities, fostering a collaborative work environment.
- Managed and implemented all online promotions, testing each to ensure successful rollouts year-round.
- Oversaw collaboration with the operations team of an outside company in migrating our Digital Audiobooks catalog to our own site.
Temp Worker, Digital Data Editor
Barnes & Noble.com
02.2017 - 08.2017
- Contributed positively to workplace morale by maintaining a professional and positive attitude.
- Cultivated positive relationships with coworkers, fostering collaboration and teamwork in diverse work environments.
Education
Bachelor of Arts - English, Film Studies
Boston College
Chestnut Hill, MA06.2016
Skills
Content Management
Website Management
Product Merchandising
Promotional planning
E-commerce strategy
Team Leadership
Online Advertising
Timeline
Digital Merchandiser, Toys & Games
Barnes & Noble.com
05.2021 - Current
Digital Merchandiser, Kids & Teen Books/Promotions Coordinator
Barnes & Noble.com
03.2019 - 05.2021
Digital Merchandiser, Digital Audiobooks/Promotions Coordinator
Barnes & Noble.com
09.2017 - 03.2019
Temp Worker, Digital Data Editor
Barnes & Noble.com
02.2017 - 08.2017
Bachelor of Arts - English, Film Studies
Boston College
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