Raymond Smith

Developed restoration division of their business to include hiring and training management. Overseeing all aspects of their operations.

• Established effective communication among team members for enhanced collaboration and successful project completion.
• Developed comprehensive project plans with clear timelines, milestones, and budget requirements, ensuring timely delivery of high-quality results.
• Delivered exceptional customer satisfaction by proactively addressing client concerns and meeting or exceeding expectations throughout the engagement process.
• Monitored progress against established goals, adjusting schedules and resources as needed to keep projects on track.
• Developed strong relationships with stakeholders through regular communication updates, fostering trust and confidence in the team''s ability to deliver results.
• Identified plans and resources required to meet project goals and objectives.
• Coordinated with cross-functional teams to resolve project issues and mitigate risks.
• Monitored project performance to identify areas of improvement and make adjustments.
• Coordinated cross-functional teams and resolved conflicts, maintaining a positive work environment throughout the project lifecycle.
• Managed projects from procurement to commission.
• Met project deadlines without sacrificing build quality or workplace safety.

• Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
• Consulted with customers to assess needs and propose optimal solutions.
• Trained and motivated employees to perform daily business functions.
• Managed day-to-day business operations.
• Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
• Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
• Managed financial aspects of the business, including budgeting, financial reporting, and tax preparation.
• Hired trained, and managed a high-performing team of employees dedicated to achieving company goals.

• Successfully managed multiple projects simultaneously by prioritizing tasks according to urgency, resource availability, and alignment with organizational goals.
• Planned, designed, and scheduled phases for large projects.
• Collaborated closely with senior management to align project objectives with strategic company initiatives, ensuring that efforts contributed to overall business growth.
• Provided detailed project status updates to stakeholders and executive management.
• Ensured projects aligned with strategic objectives, working closely with senior management to refine project goals.
• Enhanced team performance with targeted training programs, addressing skill gaps and promoting professional development.
• Optimized project schedules, identifying critical path tasks and reallocating resources to maintain momentum.
• Monitored project progress, identified risks and took corrective action as needed.

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