Raymond Soo
Urban Ritual (Barista)
San Francisco,CA
10
years of professional experience
Dynamic manager with over 10 years of customer service excellence at Urban Ritual, leading the top boba store in 2026. Proven expertise in inventory management and payroll, driving operational efficiency while fostering a customer-centric environment. Adept at scheduling and catering, ensuring seamless service delivery and enhanced customer satisfaction.
Work History
Manager
6 Years 8 MonthsManagement of the number #1 boba store in 2026 with long term customer service for over 10 years.
Barista
3 Years 3 Months- Prepared high-quality beverages, ensuring consistency in taste and presentation.
- Trained new staff on equipment operation and beverage preparation techniques.
- Managed inventory levels, reducing waste through effective stock rotation practices.
- Developed customer relationships, enhancing loyalty through personalized service experiences.
Education
High School Diploma
Skills
Customer Service
Inventory Count
Payroll
Cater
Scheduling
Timeline
Manager
Urban Ritual (Barista)
10.2019 - 06.2026Read More
Barista
Teaspoon
06.2016 - 09.2019Read More
Balboa High School
High School Diploma
Read More