Overview
Work History
Education
Skills
Graduation Date
Personal Information
Timeline
Generic

RAYMOND TORRES

Stafford,TX

Overview

3
3
years of professional experience

Work History

Service Coordinator

Discount Tire
01.2023 - 08.2023
  • Communicated with clients and service providers to provide updates on work progress.
  • Coordinated and monitored service activities to confirm work met all requirements.
  • Assessed customer needs and developed solutions to meet needs.
  • Managed and coordinated service teams to achieve successful completion of service projects.
  • Dismounted, mounted, and repaired tires according to manufacturer specifications.
  • Rotated, mounted and balanced tires on cars, trucks, and vans.
  • Replaced and repaired tires using best practices for safe vehicle maintenance.
  • Managed efficient teams of up to 8 employees

Assistant Manager/Advisor

The Grout Medic of West Houston
05.2021 - 01.2023
  • Provided leadership and enthusiasm to our team
  • Mentor on-site for new trainees
  • Managed estimates for new potential customers
  • Took charge in the absence of owner/manager and liaise with our team and clients.
  • Supervised day-to-day operations to meet performance, quality and service expectations.
  • Completed regular inventory counts to verify stock levels, address discrepancies, and forecast future needs.
  • Offered hands-on assistance to customers, assessing needs, and maintaining current knowledge of consumer preferences.
  • Supervised day-to-day operations to meet performance, quality and service expectations

Lube Technician

Valvoline
11.2020 - 05.2021
  • Aided fellow co-workers with any technical assistance and customer service actions.
  • Kept shop areas neat, clean, and free of safety hazards.
  • Topped off fluids in vehicle engines to lubricate, protect, and cool engine.
  • Changed oil and filters in customer vehicles and safely disposed of used oil in approved receptacles.
  • Performed tire rotations and recommended necessary tire replacements to promote tire functionality and vehicle safety.
  • Installed wiper blades and headlamps and confirmed items' functionality to promote safe vehicle operation.
  • Worked alone or in team-based systems to complete up to 30 oil changes each day

Education

Some College (No Degree) -

Houston Community College
Houston, TX

Skills

  • Bilingual in Spanish and English
  • Great Work Ethic
  • Communication Skills
  • Computer Skills
  • Customer Service
  • Time Management
  • Transferable Skills
  • Front Desk Operations
  • Telephone Etiquette
  • Microsoft Word and Excel capability
  • Community Liaison
  • Service Monitoring and Evaluation

Graduation Date

05/26/19

Personal Information

Title: High School Diploma

Timeline

Service Coordinator

Discount Tire
01.2023 - 08.2023

Assistant Manager/Advisor

The Grout Medic of West Houston
05.2021 - 01.2023

Lube Technician

Valvoline
11.2020 - 05.2021

Some College (No Degree) -

Houston Community College

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RAYMOND TORRES