Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Raymond Wilkes

Reno

Summary

I am an experienced hospitality professional with 10 years in the industry, specializing in communication and customer service. Worked at Chuy's Tex-mex and The Cheesecake Factory. Seeking to apply skills in health and fitness industry to assist individuals in achieving their wellness goals.

Overview

13
13
years of professional experience
1
1
Certification

Work History

Server

The Cheesecake Factory
05.2021 - Current
  • - Delivered high-quality service in a fast-paced, high-volume restaurant environment
  • - Upsold menu items and ensured prompt, friendly service
  • - Maintained cleanliness, food safety, and guest satisfaction standards

Sales Representative

Ashley Furniture HomeStore
12.2020 - 05.2021
  • - Delivered personalized customer service and closed high-value sales
  • - Guided customers through product selection and financing options

Uber Eats Driver

Uber
09.2020 - 12.2020
  • - Delivered food quickly and accurately while navigating traffic and route optimization

Server

Chuy's
06.2018 - 08.2020
  • - Handled high-volume dining with strong multitasking and teamwork skills
  • - Trained new staff and maintained table rotation and guest flow

Server

IHOP
03.2017 - 08.2017

Crew Member

Little Caesars
08.2016 - 03.2017

Busser

MWR NAS
01.2016 - 08.2016

Cashier

Dollar Tree
09.2014 - 11.2015

Cashier (Drive-Thru)

Schlotzsky's Deli
11.2013 - 08.2014

Cashier

Braum's
05.2012 - 06.2013

Education

Bachelor of Science - Kinesiology

Truckee Meadows Community College
Reno, NV

International Truck Specialized Training - Master Diesel Technician - undefined

UTI
Lisle, IL
12.2019

Certificate - Diesel Technology

Universal Technical Institute (UTI)
Irving, TX
09.2019

Skills

  • - Customer Service - 12 years across food service, retail, and logistics
  • - Diesel Engine Diagnostics & Repair - Certified training through UTI
  • - Mechanical Knowledge - Proficient in automotive and heavy-duty systems
  • - Human Anatomy & Physiology (Academic) - Kinesiology coursework
  • - Food Handling & Kitchen Safety - Experienced in high-volume restaurants
  • - POS Systems & Cash Handling - 7 years in food and retail
  • - Upselling & Sales Strategy - Trained and practiced in fast-paced environments
  • - Vehicle Maintenance - Oil changes, inspections, basic repairs
  • - Health & Fitness Concepts - Exercise science foundation from academic training
  • - Route Planning & Delivery - GPS, map reading, customer interaction
  • - Team Leadership & Training - Mentoring and onboarding experience

Certification

  • - Food Handler Certification
  • - OSHA 10 Certification (Since Dec 2017)
  • - Master Diesel Technician - International Trucks (UTI)

Timeline

Server

The Cheesecake Factory
05.2021 - Current

Sales Representative

Ashley Furniture HomeStore
12.2020 - 05.2021

Uber Eats Driver

Uber
09.2020 - 12.2020

Server

Chuy's
06.2018 - 08.2020

Server

IHOP
03.2017 - 08.2017

Crew Member

Little Caesars
08.2016 - 03.2017

Busser

MWR NAS
01.2016 - 08.2016

Cashier

Dollar Tree
09.2014 - 11.2015

Cashier (Drive-Thru)

Schlotzsky's Deli
11.2013 - 08.2014

Cashier

Braum's
05.2012 - 06.2013

International Truck Specialized Training - Master Diesel Technician - undefined

UTI

Certificate - Diesel Technology

Universal Technical Institute (UTI)

Bachelor of Science - Kinesiology

Truckee Meadows Community College

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