Summary
Overview
Work History
Education
Skills
Accomplishments
Certification
Interests
Timeline
Generic

Raymond Zulch

Staten Island,NY

Summary

Dynamic Billing Specialist with proven expertise at MGX Beverage, adept at processing 300 invoices monthly and enhancing data management. Skilled in billing systems and customer service, I successfully resolved invoicing discrepancies and streamlined interdepartmental communication, driving efficiency and fostering strong client relationships.

Overview

14
14
years of professional experience
1
1
Certification

Work History

Billing Specialist

MGX Beverage (Gordon Logistics)
06.2021 - Current
  • Process approximately 300 invoices monthly.
  • Accurately analyze and manage data relating to hundreds of customer outbound orders and inbound shipments.
  • Manually generate customer financial statements and collected revenue from customers.
  • Work with customers on resolving invoicing discrepancies.

Martial Arts Instructor (Part-Time)

New York's Finest Taekwondo
01.2012 - Current
  • Developed and implemented engaging curriculum for various martial arts styles.
  • Instructed students of all ages in techniques, forms, and sparring practices.
  • Mentored junior instructors to enhance teaching skills and student engagement.
  • Evaluated student performance and provided constructive feedback for improvement.

Sales Associate

Target
01.2020 - 06.2021
  • Provided exceptional customer service to enhance shopping experiences and foster customer loyalty.
  • Assisted in inventory management, ensuring accurate stock levels and timely replenishment of merchandise.
  • Collaborated with team members to maintain a clean, organized, and visually appealing sales floor.
  • Mentored new associates on sales techniques, product knowledge, and company policies to ensure smooth onboarding.

Education

Bachelor of Arts - English

SUNY Binghamton University
Binghamton, NY
12-2019

Skills

  • Billing systems and software
  • Data entry proficiency
  • Invoice generation
  • Team collaboration
  • Collections
  • Customer service

Accomplishments

  • Collaborated with internal IT and external vendor to develop an automated billing software.
  • Produced multiple Standard Operating Procedures for billing, contract management, & safety management
  • Streamlined information flow between different departments and myself

Certification

  • Certified Project Manager - Coursera (May 2025)
  • Certified Technical Writer - (September 2024)

Interests

  • 4th Degree Blackbelt in Taekwondo

Timeline

Billing Specialist

MGX Beverage (Gordon Logistics)
06.2021 - Current

Sales Associate

Target
01.2020 - 06.2021

Martial Arts Instructor (Part-Time)

New York's Finest Taekwondo
01.2012 - Current

Bachelor of Arts - English

SUNY Binghamton University

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