Alexis Harris
Brooklyn
Summary
Ward Clerk experienced in high-volume hospital environments and skilled in handling both administrative and patient-focused tasks. Good time management and problem-solving abilities, as well as advanced understanding of clerical needs and confidentiality requirements. Motivated individual with experience in customer service and sales. Skilled in building customer relationships and understanding customer needs. Strong communication and interpersonal skills for providing superior customer service. Personable Childcare Provider effective in providing children with immersive activities, educational assistance, and balanced rest periods. Well-versed in childhood development patterns and corrective behavior strategies.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Cardiac Unit 9 Telemetry, Ward Clerk
Brookdale University Hospital & Medical Center
08.2016 - Current
- Organized paperwork for doctors, nurses, and patients.
- Assisted nursing staff with daily tasks, contributing to a well-organized and functional ward environment.
- Documented latest information in computer system and printed paperwork.
- Stored and retrieved permanent records on daily basis.
- Maintained accurate patient records, ensuring confidentiality and adherence to HIPAA regulations.
- Prepared necessary documentation for patient admissions and discharges, ensuring smooth transitions of care.
- Answered multi-line phone systems to manage incoming and outgoing calls for busy Cardiac/Telemetry department.
- Scheduled patient appointments in respective doctors' calendars and followed up with reminder phone calls.
BABYSITTER
Auntie G Daycare
04.2019 - 03.2020
- Applied positive behavior management techniques to enhance social interactions and emotional development
- Prepared healthy foods and beverages for children based on optimal dietary guidelines and individual restrictions
- Maintained effective schedule balance between rest periods, active play and instruction
- Monitored entrances and exits to maintain safety and organized environments
- Assisted children with homework assignments and special projects across different subjects to promote academic success
- Sanitized dishes, tabletops, toys and frequently touched surfaces to prevent spreading of germs
- Prepared bite-sized snacks and carefully watched young children eat to prevent choking
- Demonstrated character and kindness to display positive character traits
- Maintained safe environments at all times
- Devised activities helping children develop physically and mentally.
RETAIL ASSISTANT
Primark King's Plaza Mall
03.2018 - 03.2019
- Coordinated efficient restocking of sales floor with current merchandise and accurate signage for current promotions
- Answered product questions with up-to-date knowledge of sales and store promotions
- Approached each problem with fresh mind and analytical strategies to quickly resolve concerns
- Offered each customer top-notch, personal service and polite support to boost sales and customer satisfaction
- Kept on top of changes to store products and promotions to maintain strong sales
- Actively engaged customers to provide general assistance and information on store merchandise
- Answered customer questions regarding merchandise and pricing
- Helped customers manage large purchases by collecting items from shelves and storage locations.
WARD CLERK ASSISTANT
Kingsbrook Jewish Medical Center
06.2016 - 08.2016
- Developed exceptional attendance record with special attention to punctuality and preparation to work upon arrival
- Worked with Patients to understand requirements and provide exceptional Medical service
- Sorted incoming mail and faxes and expedited urgent correspondence for immediate attention
- Organizing/updating Nursing Department files to ensure data accuracy
- Answering/rerouting telephone calls
- Delivering/receiving files
- Assisted with client care
- Made rounds with medical staff to ensure patient safety.
Education
LPN Licensure - Nursing
AMG School of Licensed Practical Nursing
Brooklyn, NY11.2024
Prenursing Studies -
Medgar Evers College of the City University of New York
01.2018
High School Diploma -
South Brooklyn Academy/Business & Technology
01.2017
Skills
- Data Entry
- Patient Scheduling
- Strong Organization
- Healthcare experience
- Clerical Functions
- Routine management
- Bathing and dressing
- Meal planning and preparation
- Age-appropriate activities
- Maintaining safe environment
- New Jersey State Drivers License
Certification
- BLS Certified
- CPR
- CNA
Timeline
BABYSITTER
Auntie G Daycare
04.2019 - 03.2020
RETAIL ASSISTANT
Primark King's Plaza Mall
03.2018 - 03.2019
Cardiac Unit 9 Telemetry, Ward Clerk
Brookdale University Hospital & Medical Center
08.2016 - Current
WARD CLERK ASSISTANT
Kingsbrook Jewish Medical Center
06.2016 - 08.2016
LPN Licensure - Nursing
AMG School of Licensed Practical Nursing
Prenursing Studies -
Medgar Evers College of the City University of New York
High School Diploma -
South Brooklyn Academy/Business & Technology
- BLS Certified
- CPR
- CNA
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