Rayn Jessee
Greeley,CO
Summary
Proven leader and dedicated hospitality professional with extensive experience at The G.O.A.T Sports Bar, where I enhanced customer satisfaction and streamlined service delivery. Expert in hospitality service expertise and exceptional customer service, I excel in motivating teams for peak performance. Achievements include significantly improving guest engagement and operational efficiency, as well as effectively managing restaurant operations.
Overview
4
4
years of professional experience
Work History
Server/Bartender
The G.O.A.T Sports Bar
01.2021 - Current
- Demonstrated strong multitasking skills by managing multiple tables simultaneously without compromising service quality.
- Served food and beverages promptly with focused attention to customer needs.
- Worked with POS system to place orders, manage bills, and handle complimentary items.
- Collaborated with team members during busy shifts for efficient workflow and excellent guest experiences.
- Cultivated warm relationships with regular customers.
- Performed opening and closing duties, ensuring the dining area was prepared for seamless service transitions.
Manager of Sports Bar
The G.O.A.T Sports Bar
01.2021 - Current
- Managed and motivated employees to be productive and engaged in work.
- Accomplished multiple tasks within established timeframes.
- Maintained professional, organized, and safe environment for employees and patrons.
- Enhanced customer satisfaction by resolving disputes promptly, maintaining open lines of communication, and ensuring high-quality service delivery.
- Resolved staff member conflicts, actively listening to concerns and finding appropriate middle ground.
Education
Recreation, Tourism, And Hospitality
University of Northern Colorado
Greeley, CO12.2024
Skills
- Strong Work Ethic
- Exceptional customer service
- Cash Handling
- Guest Engagement
- Professional Appearance
- Hospitality service expertise
- Service prioritization
Timeline
Server/Bartender
The G.O.A.T Sports Bar
01.2021 - Current
Manager of Sports Bar
The G.O.A.T Sports Bar
01.2021 - Current
Recreation, Tourism, And Hospitality
University of Northern Colorado
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