Waitress
IHOP
Hi, I’m
Rayna Albelo
Chicago,Illinois
Summary
Enthusiastic and reliable professional takes pride in providing excellent customer service and creating memorable dining experiences for restaurant customers. Skilled in anticipating customer needs, addressing complaints and resolving issues in timely manner. Maintains focus and positive attitude in stressful situations and high-volume environments.
Committed to encouraging intellectual, social and emotional development in children. Hands-on experience assisting in lesson planning, preparing classroom for activities and assisting children with toileting and meal needs.
Work History
IHOP
Waitress
Job overview
- Persistent and driven, able to multi-task and finish a task on time
- Dedicated to achieving customer satisfaction as well as meeting or surpassing company expectations
- Skilled in food handling and carrying food trays.
JCC
Monitor
Job overview
- Physically and verbally interacted with children from ages (5-13) throughout the day
- Established and maintained a safe environment for the children during recess and after school programs
- Sparked imagination by helping children discover new things each day.
P&K Research
Customer Service
Job overview
- Make requested policy and account changes
- Answer customer calls regarding surveys
- Cross-trained and provided back-up for other customer service representatives when needed
- Efficiently handled customer complaints in a friendly & patient manner.
KinderCare Preschool
Pre-K Teaching Assistant
Job overview
- Supervised children during in-classroom activities and on playground.
- Interacted with children one-on-one and in small groups to enhance and support learning activities.
- Supported children's social and emotional development by encouraging understanding of others and positive self-concepts.
- Maintained classrooms by disinfecting and sterilizing surfaces and toys.
- Maintained well-controlled classrooms by clearly outlining standards and reinforcing positive behaviors.
Education
Steinmetz Academic Centre
High school Diploma
Skills
- Food Preparation and Safety
- Mind Manager
- Patron Experiences
- Special Events
Languages
Spanish
Limited Working
Timeline
Monitor
JCC
Customer Service
P&K Research
Pre-K Teaching Assistant
KinderCare Preschool
Steinmetz Academic Centre
High school Diploma
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