Rayna Burger
Plant City,FL
Summary
Adept at enhancing guest safety and satisfaction, I leveraged skills in safety monitoring and teamwork at SeaWorld Parks & Resorts. By quickly mastering new ride operations and leading emergency protocols, I improved ride efficiency and trained colleagues, significantly elevating the guest experience through meticulous attention to safety and service excellence.
Overview
1
1
year of professional experience
Work History
Ride Operator
SeaWorld Parks & Resorts
Tampa, FL
03.2023 - 05.2024
- Followed safety procedures for operating and loading and unloading passengers from amusement park rides.
- Adapted quickly to new ride assignments, learning proper operation techniques efficiently to minimize downtime between shifts.
- Enhanced rider experience by enforcing safety procedures and providing clear instructions.
- Collaborated with team members to maintain a clean, organized, and safe ride area for guests.
- Cleaned rides and attractions to reduce spread of germs and bacteria.
- Managed emergency situations calmly, following established protocols to ensure guest safety and wellbeing.
- Supported fellow team members in maintaining a cohesive work environment focused on guest satisfaction and safety adherence.
- Monitored passengers and ride operations and enforced safety regulations.
- Trained new ride operators on safety procedures and ride operations.
Education
High School Diploma -
Middleton High School
Tampa, FL05.2024
Skills
- Customer Service
- Safety Monitoring
- First Aid Training
- Teamwork and Collaboration
- Conflict Management
- Employee Training
Languages
asl
Elementary
Timeline
Ride Operator
SeaWorld Parks & Resorts
03.2023 - 05.2024
High School Diploma -
Middleton High School