Work Preference
Summary
Overview
Work History
Education
Skills
Accomplishments
Timeline
Generic
Open To Work

Rayna Gonzalez-Soto

San Antonio,TX

Work Preference

Job Search Status

Open to work
Desired start date: 2 weeks notice

Desired Job Title

Enrollment SpecialistParalegalLegal AssistantAdministrative Assistant

Work Type

Full Time

Location Preference

On-SiteRemoteHybrid
Location: San Antonio, TX, US
Open to relocation: No

Salary Range

$49000/yr - $55000/yr

Important To Me

Career advancementWork-life balanceHealthcare benefitsPersonal development programsStock Options / Equity / Profit SharingPaid time off401k matchPaid sick leave

Summary

Results-driven professional with extensive experience in customer relations. Known for exceptional time management, effective communication, and attention to detail. Ready to leverage skills to improve team performance and streamline operations.

Overview

8
8
years of professional experience

Work History

Assistant Store Manager

Ross Dress for Less
San Antonio, TX
09.2022 - Current
  • Assisted in managing daily store operations and inventory control.
  • Trained and mentored new staff on customer service standards and store policies.
  • Implemented visual merchandising strategies to enhance product displays.
  • Analyzed sales data to identify trends and optimize stock levels.
  • Coordinated team scheduling to maximize coverage during peak hours.
  • Monitored employee performance, providing feedback to support professional development.
  • Interviewed, hired, and trained staff associates and equipped to comply with company policies and procedures.

Construction Crew Leader

Habitat for Humanity of the Charlotte Region
Charlotte, NC
10.2019 - 05.2021
  • Supervised construction projects, ensuring adherence to safety protocols and quality standards.
  • Coordinated materials and resources for efficient workflow on job sites.
  • Enhanced safety on job sites by enforcing strict adherence to OSHA regulations and company policies.
  • Led groups of 20- 30 volunteers on affiliate impact, safety procedures, and construction tasks weekly.

Enrollment Specialist

Des Moines Area Community College
Des Moines, IA
10.2018 - 08.2019
  • Coordinated outreach initiatives to increase prospective student engagement and improve enrollment numbers.
  • Developed training materials for new staff, fostering a knowledgeable team environment.
  • Facilitated workshops for prospective students, providing guidance on the enrollment process and financial aid options.
  • Engaged with community leaders to understand and address unique needs of diverse applicant groups.
  • Enhanced program visibility, creating and distributing promotional materials that clearly explained enrollment benefits.
  • Updated, entered, and reviewed customer data.

Front End Supervisor

Ross Dress for Less
Lubbock, TX
10.2017 - 10.2018
  • Supervised daily operations to ensure efficient front-end processes and customer service excellence.
  • Trained and mentored team members on best practices in cashiering and inventory management.
  • Implemented process improvements that enhanced checkout speed and reduced customer wait times.
  • Maintained a clean and organized front-end area to ensure a pleasant shopping experience for customers.

Education

Certificate - Paralegal Studies

The University of Texas At Austin
Austin, TX
02-2026

Certificate - Non-Profit Management

The University of Texas At Austin
Austin, TX
11-2023

No Degree - Interdisciplinary Agriculture

Texas Tech University
Lubbock, TX
05-2017

Skills

  • Problem-solving
  • Customer relations
  • Time management
  • Attention to detail
  • Employee scheduling
  • Staff management
  • Work Planning and Prioritization
  • Records management
  • Microsoft Office Suite
  • Operations
  • Verbal and written communication
  • Payroll administration and timekeeping

Accomplishments

  • Achieved over 100% year-to-date Cashier Performance by completing fast and friendly transactions with accuracy and efficiency.

Timeline

Assistant Store Manager

Ross Dress for Less
09.2022 - Current

Construction Crew Leader

Habitat for Humanity of the Charlotte Region
10.2019 - 05.2021

Enrollment Specialist

Des Moines Area Community College
10.2018 - 08.2019

Front End Supervisor

Ross Dress for Less
10.2017 - 10.2018

Certificate - Paralegal Studies

The University of Texas At Austin

Certificate - Non-Profit Management

The University of Texas At Austin

No Degree - Interdisciplinary Agriculture

Texas Tech University

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