Rayna Lugo
Orlando,FL
Summary
Seasoned Radiology Supervisor with a solid history of overseeing department activities. Encouraging, hands-on leader with an open and decisive style. Committed to building on teamwork and service with an expanding group. Conversational proficiency in Spanish.
Overview
31
31
years of professional experience
2
2
years of post-secondary education
1
1
Certification
Work History
Technical Manager
Women's Center For Radiology
Orlando, FL
08.2021 - Current
- Responsible for four years of compliant MQSA inspections for four mammography units and one mobile unit.
- Maintained accurate records of all radiologists, technologists, and physicists' credentials.
- Managed daily operations of the radiology department's staffing to ensure efficient workflow.
- Achieved ACR accreditation for mammography, ultrasound, and MRI.
- Assist the radiologist with stereotactic core biopsies.
- Performed screening and diagnostic mammography examinations in accordance with departmental protocols and standards.
- Monitor and maintain the proper functioning of mammography and Ultrasound equipment.
- Supervised staff performance, providing training and ongoing support.
- Assisted with training new staff members on the use of mammography equipment and provided positioning guidance.
- Provided technical guidance to radiologists and technologists for improved image interpretation.
- Ensured compliance with state and federal regulations on radiation use in medical imaging.
- Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
- Assisted in troubleshooting escalated customer service issues.
Radiology Supervisor
Mount Sinai Health System
NY, NY
08.2008 - 08.2021
- Serve as leader of a team of 25 Radiology professionals in an outpatient setting
- Responsible for 12 years of compliant MQSA inspections for 2 Mammography Units
- Provide technical staffing and technical guidance for 1 Mobile Mammography unit to include ACR Accreditation and MQSA inspections since 2018
- Schedule team members shifts based on departmental needs
- Responsible for operational status of imaging equipment and Preventative Maintenance
- Greet patients with warm smile and promote individual comfort throughout procedures and exams while being as discrete as possible
- Perform Screening and Diagnostic Mammography with Hologic DBT
- Perform Digital Diagnostic X-Ray
- Perform QC for Hologic Dimensions
- Assist Mammography patients with Breast Imaging Medical History Questionnaire for Radiologist with Ikonopedia
- Promote commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns
- Implement Radiology policies and standard procedures
- Train and mentor new Radiology staff, including X-Ray and Ultrasound students
- Adhere to strict HIPAA guidelines to maintain patient and medical record confidentiality
- Evaluate employee performance yearly and developed improvement plans
- Interview potential candidates, provided recommendations and assisted with onboarding
Lead Mammography Technologist
Montefiore Medical Center
Bronx, NY
08.2000 - 07.2008
- Positioned patients properly for Digital 2D Screening, Diagnostic Mammography, Needle localizations, Stereotactic Core Biopsies and performed QC for multiple Mammography units
- Supervised multi modality team members to ensure adherence to safety protocols.
- Performed CR Diagnostic X-Ray
- Promoted commitment to patients by providing assistance, remaining professional and actively responding to questions and concerns
- Educated patients on procedure details, instructions and expectations
- Maintained imaging equipment, assessing for issues and proper functionality, troubleshooting concerns and escalating major issues to Field Engineer
- Demonstrated self-reliance by meeting and exceeding workflow needs
Special Procedure Technologist
Montefiore Medical Center
Bronx, NY
02.1995 - 08.2000
- Positioned patients for Diagnostic X-ray
- Performed 2D analog Screening Mammography
- Processed analog film for X-Ray and Mammography in Dark room
- Sent all analog Films to main hospital for interpretation.
- Maintained inventory and supply levels for film, Nipple Markers other medical items, checking inventory stock and reordering items running low
- Maintained Film Library
Radiologic Technologist
St Vincent Medical Center
NY, NY
09.1994 - 02.1995
- Performed Diagnostic X-Ray, including Upper and lower GI series, IVP, and Hysterosalpingogram studies
- Performed 2D analog Screening and Diagnostic Mammography
- Registered patients for exams
Education
Associate of Applied Science - Radiologic Technology
Bronx Community College Of The City University Of New York
The Bronx, NY 06.1992 - 08.1994
Skills
- ERAD RIS and Centricity RIS-IC
- Ikonopedia mammography reporting system
- Quality assurance
- PACS
- Radiology policy implementation
- Staff training and supervision
Certification
- American Registry of Radiologic Technologists 1994-present
- American Registry of Radiologic Technologists Mammography 1995-present
- Licensed in New York State by Department of Health, Radiologic Technologist 1994
- Certified in DIgital Mammography 2006
- Certified in Digital Mammography with DBT 2011
- Licensed in Florida by the Department of Health Radiologic Technologist 2021- to present
Affiliations
- Member of Bronx Community College Advisory Board 2015-2021
- Member of Bronx Community College Radiologic Technologist Advisory Board 2016-2021
- Mount Sinai Patient Safe Handling Committee 2014-2021
- Mount Sinai Quality Assurance for Breast Imaging Committee 2009-2021
Mammography Equipment
GE Seno Essentials 2D
Hologic Selenia Dimensions 3D
Affirm upright biopsy guidance system
Languages
Spanish
Professional
Timeline
Technical Manager
Women's Center For Radiology
08.2021 - Current
Radiology Supervisor
Mount Sinai Health System
08.2008 - 08.2021
Lead Mammography Technologist
Montefiore Medical Center
08.2000 - 07.2008
Special Procedure Technologist
Montefiore Medical Center
02.1995 - 08.2000
Radiologic Technologist
St Vincent Medical Center
09.1994 - 02.1995
Associate of Applied Science - Radiologic Technology
Bronx Community College Of The City University Of New York
06.1992 - 08.1994